Mickel s. anderson
**** ********* *** ****** . *****, fl 33150
*abk2rb@r.postjobfree.com*
objective
Motivated individual with over eight (8) years of experience in the
hospitality industry seeking to further my career and experiences in
guest services with a reputable company such as yours.
Experience
11/2009 - Current Loews Miami Beach
Hotel Miami Beach, FL
Guest Services Agent
Guest Assistance.
Luggage Pull.
Check-in/Check-out Assistance.
4/2008 - 02/2010 Trump International
Sunny Isles, FL
Pool & Beach
Guest Assistant in Pool/Beach Area.
Escort guest to desired areas on Pool/Beach and assist with
towels/chairs.
Red hat employee of the month for Month of July.
11/2006 - 06/2008 Hyatt Regency Miami
Miami, FL
Convention Services/Banquets
Makeup/Breakdown convention or special events area.
Part-time banquets server.
Guest services.
01/2003 - 11/2006 Beaches Grande Sport
Ocho Rios, JA
Guest Services/Concierge
Assist guest with questions on local attractions.
Assist guest with luggage.
Make reservations for guest & sell tours.
08/2000 - 08/2004 Sandals Golf Course
Ocho Rios, JA
Pool Man/Landscaper/Maintenance
Guest Assistance in Pool Area.
Landscaper on Golf course.
Maintenance for minor guest complaints in rooms.
Education
1999 - 2003 Oracabesa College
St. Ann, JA
Hospitality Management
1995 - 1999 Oracabesa High School
St. Ann, JA
High school Graduate
skills
Computer Literate, Expresses one's self well verbally/writing, Works well with
others/alone.