Betsy M. Wade

abk2po@r.postjobfree.com

*** ******** ** *** *** ' Bowling Green, OH 43402 ' 419-***-****

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EDUCATION:

BOWLING GREEN STATE UNIVERSITY, Bowling Green, Ohio

August 2004- December 2009

Bachelor of Arts in Geography; Overall GPA: 2.9 out of 4.0, Major GPA: 3.2

out of 4.0

Minor: General Business

Dean's List: Spring and Fall 2009

KNOWLEDGE, SKILLS AND ABILITIES:

. Typing proficiency of 70 WPM

. Proficient with Windows and Macintosh systems

. Knowledgeable with ArcGIS software

. Developed and executed an independent study in which research, data

collection, and analysis were performed and used in a detailed report to

propose a site for a new business.

. Results-driven with planning and organizational skills and a high degree

of detail orientation

. Excellent public speaking and group facilitation skills gained through

numerous college presentations

EXPERIENCE:

DUNHAM'S SPORTS, Bowling Green, Ohio

May 2009- Present

Associate

Provide prompt and efficient service to customers through qualitative

methods to accurately provide assistance.

. Coordinate product transfers with other stores using effective

communication skills to satisfy customer needs.

. Deal Respond logically towith customer concerns with patience, quick

thinking, and effective problem solving.

. Responsible for planning and carrying out business objectives including

marketing strategy, product launches, and sales goals in the shoe

department.

BOWLING GREEN STATE UNIVERISTY, Bowling Green, Ohio

August 2009- December 2009

Teaching Assistant for Weather and Climate

Established and maintained communication with supervising faculty,

instructor, and fellow teaching assistant.

. Managed grades for 300 students and provided individual support by

holding regular office hours.

. Administered clerical duties, such as photo-copying and grading

assignments, in a timely manner.

. Monitored large lecture hall and enforced administration policies and

rules.

THE WALT DISNEY COMPANY, Buena Vista, Florida

August 2008- January 2009

Hostess/Merchandise at the Emporium within the Magic Kingdom; Disney

College Program

. Projected a positive image and energy by remaining approachable,

positive, and energetic in the role.

Anticipated needs and offered assistance and suggestions to all guests in a

courteous and respectful manner.

. Communicated and collaborated with a culturally diverse team of coworkers

to personalizespecialize each guest's experience and preserve the magic of

the company through magical moments.

. Received 4 Great Service Fanatic Cards for going above and beyond and

great team work.

Responded logically to guests' complaints to reduce hassles and

inconveniences and provide immediate service recovery.

RITE AID, Bowling Green, Ohio

November 2007- August 200808

Cashier/Associate

. Created visually attractive displays and set inventory displays with

careful attention to detail.

. Operated photo lab; developed, processed, and cut film while

simultaneously assisting customers.

. Maintained the store's appearance through appropriate merchandising.the

and stocking of shelves.

. Generated and displayed informative labels and tags in a timely manner to

simplify the customer's experience.

THE PHARM, Bowling Green, Ohio

September 2006- October 2007

Clerk

. Maintained knowledge of current sales, policies regarding payment and

exchanges, and security practices.

Recommended, selected, and helped locate or obtain merchandise based on

customer needs and desires.

Trained 2 new clerks the basics of customer service and how to balance a

cash drawer and operate the register.

Operated video rental software, opened and edited accounts, operated

lottery and money order machines and logged daily lottery and video

inventory.

. Maintained knowledge of current sales and promotions, policies regarding

payment and exchanges, and security practices.

Recommended, selected, and helped locate or obtain merchandise based on

customer needs and desires.

Operated video rental software, opened and edited accounts and operated

lottery and money order machines and logged daily lottery and video

inventory.

Trained two new sales clerks the basics of customer service and a cash

drawer and operat register.

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