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Customer Service Medical

Location:
Saint Charles, MO, 63303
Posted:
September 08, 2010

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Resume:

JASMINE MCNEAL

**** ********* **. **. *******, Mo. 63303/ Cell Phone 314-

***-**** / *** 314-***-****

E-mail: abk2oi@r.postjobfree.com

OBJECTIVE: Seeking an entry level Medical Assisting related opportunity to

start my medical career in an environment that will allow my medical

training, private duty care giving experience, administrative skills,

customer service ability and excellent work ethic to improve the efficiency

and profitability of the facility while better servicing customers and

patients.

EDUCATION:

Everest College Earth City, Missouri

Graduated June, 2010

Diploma in Medical Assisting

SKILL SUMMARY:

Medical Administrative Procedures:

< Medical Office Procedures - Scheduling, Filing, Telephone, And

Keyboarding- Type 40 W.P.M.

< Microcomputer Concepts - Word, Excel, Windows, Medi-Soft,

Transcriptions

< Health Procedures - Inventory, Supplies, Medication

< Health Care Communications - Letter Formatting

< Health Care Accounting - Bookkeeping, Basic Accounting

< Medical Insurance - CPT and ICD-9 Coding, CMS-1500

< Professional Ethics: HIPAA and OSHA

Clinical Laboratory Procedures:

< Physical Examinations - Vital signs, Physical Measurements, Health

Histories

< Life Support And Safety -First Aid, Aseptic Technique, Infection

Control

< Laboratory Science - Urinalysis, Pregnancy Testing, Centrifuging,

Hematocrits, Glucose Testing

< Patient Diagnostics - EKG's, Rapid Strep, Hct, Glucometer

< Clinical Office Procedures - Venipuncture, Fingersticks,

Injections, Tray Set-ups, Autoclave/sterilization, suture removal

< Pharmacology - Dosage Calculations

< American Heart Association Child/Infant CPR

< American Heart Association Adult CPR, with AED

EMPLOYMENT:

Total Comfort Foot Care St. Louis, Missouri

June 2010-July 2010

Medical Assistant - Answered the phones, confirmed insurance, scheduled

appointments, updated patient charts and correctly filed them away. Assist

with processing billing claims, faxed data to other doctors and

pharmacists.

Set up the examination rooms, escorted the patients to the exam rooms

where I prepped the patient for the doctor and assisted with minor surgery

such as in grown toenails, toe nail removal and vascular testing.

United Health Care Earth City, Missouri

September 2008-March 2010

Customer Service Rep. - Answered inbound and outbound customer calls

regarding their Medicare Part D Prescription Drug Plan. Also was

responsible for medical billing and collection issues.

Maritz Corporation c/o Kelly Services Fenton, Missouri

November 2007-Sept. 2008

Customer Service Rep. - Answered inbound customer calls to place orders

and answered questions regarding the special projects I was assigned to

such as American Express, Capital One, and Nissan/Infiniti.

McDonalds Restaurant St. Louis, Missouri

September 2004-Nov. 2007

Cashier, Cook, Trainer

Private Duty St. Louis, Missouri

November 2002-Present

Care Giver- Grandmother stricken with chronic diabetes- I administered

insulin shots and provided companionship. Mother demobilized from a sever

accident that put her in a wheel chair. I handled her incontinence,

transported her and housekeeping. Brother with broken leg from a bad car

accident and I administered insulin shots to him also.

AWARDS & ACHIEVEMENTS:

"President's Award" for academic achievement while attending Everest

College.

"Director's Award" for academic achievement while attending Everest

College.

"Employee of the Month" several times while employed by McDonald's

Restaurant.

National Honor Society recipient and Who's Who amongst High School Honors

2004-2005.



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