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Customer Service Manager

Location:
Baltimore, OH, 43105
Posted:
September 16, 2010

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Resume:

Sept. **, ****

Company Confidential

Columbus, OH

RE: Inventory Assistant

Dear Human Resource Recruiter:

I read with interest your Indeed.com posting for an Inventory Control

Coordinator. You will find my experience in Inventory Management for

Fortune 500 companies very deep, broad and an excellent fit for your needs.

Flexibility and adaptability are two of my talents, which have helped

develop my varied experience and 'global vision'.

Most recently, I was DC Services Supervisor at the PetSmart

distribution center in Groveport. I was recruited to manage a $27M

inventory in a 600,000 sq. ft. facility, to facilitate installation of

Manhattan's new WM (next generation PkMS). My responsibilities included

daily Cycle Count Compliance, Storage Management, Q/C auditing,

coordinating with central Purchasing to manage and process perishable

items, returns shipments and store customer service.

Previously, I was recruited by Advance Auto Parts to be Inventory

Control Manager, and serve on the initial management team for the start-up

of a new 45,000+ sku distribution center, and to configure their new WMS

(Exeter). My responsibilities at Advance also included; Replenishment

Manager, Ops Manager overseeing Outside Sales Receiving and

Shipping/Customer Service as well as developing their Reverse Logistics

operations which were implemented across their network. My operation

included scheduling, receipts and shipping for bulk orders to outside

customers.

I was in Purchasing as a Buyer for Fruehauf Trailer Corp. issuing

purchase orders to 60 vendors to manage $2 million in inventory. My

responsibilities included order follow-up, sourcing and cutting special

orders, and customer service contact with the branches and dealers.

Prior to that, I worked for Nationwise Automotive in the corporate

headquarters and DC as a Supervisor in Inventory Management. I was

responsible in part for the Rebuyers, in Purchasing as an Assistant Buyer,

as a forecaster for store replenishment, supervised Store Special

Orders/Customer Service, in Distribution (including supervising the Returns

and Inventory Control departments), and in Retail Management in the stores.

Such a background required maturity, stability, excellent interpersonal

skills, and attention to detail as well as an ability to prioritize.

I would appreciate the opportunity to meet with you to explore the

contributions I could make to your operation. Please contact me at my home

telephone number 740-***-****, or cell number 614-***-****.

Sincerely,

Mark L. Buynak



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