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Customer Service Air Force

Location:
Eden, NY, 14057
Posted:
September 16, 2010

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Resume:

BRIAN BURGSTAHLER

**** ******* ****

Eden, New York 14057

716-***-**** Cell Phone

716-***-**** Home Phone

abk2lb@r.postjobfree.com

Objective: Seeking a position with a professional organization where I will showcase my

recruiting and managerial skills.

HIGHLIGHTS QUALIFICATIONS

• Superior performance awards for every year in recruiting.

• Manage total recruiting lifecycle from lead generation to hiring.

• Impeccable 27 year Air Force career.

• Able to make difficult decisions in stressful situations.

• Recruited over 350 people in over 160 different career fields.

• Work proficiently alone as well as within a team environment.

• Promoted to Sergeant of Eden Reserve Police Department faster than any other based

on professionalism and leadership.

• Highest degree of integrity, attention to detail and work ethic.

• Developed department wide training program for Police department.

EXPERIENCE

2007-2010 Health Professions Recruiter U.S. Air Force

• Regional recruiter of doctors and nurses, responsible for maintaining and staffing of

over 4,000 positions in a multi-state region.

• Extensive experience in all areas of recruiting to include, lead generation, interviews,

resume review and hiring, networking and career fairs.

• Detail oriented, follow guidance in Air Force instructions, lead by example with

specific attention to quality customer service and integrity.

• Certified to teach IMPACT Sales System.

• Proven ability to communicate effectively through oral and written means. Proficient

in Microsoft applications.

• Conduct new hire briefings and orientation with all new members.

• Opened new office due to low staffing, increased staffing by 47% within first year.

• Work closely with hiring managers.

2004-2007 Lead Recruiter U.S. Air Force

• Supervised 5 recruiters in daily operations; including training, evaluations and

counseling.

• Set up and conducted monthly and quarterly training meetings, provided mentorship

and fostered team building.

• Developed a self-inspection system which was incorporated in daily operations of all

450 recruiters.

• Developed monthly, quarterly and yearly recruiting plans and forecasting.

• Top Lead recruiter award.

1999-2004 Recruiter U.S. Air Force

• Lead generation for enlisted force, conduct telephone and face-to-face interviews.

• Use lead tracking system to maintain records of all candidates and new hires.

• Finished in top 1% of 450 recruiters two years in a row.

• Participated in career fairs, as well as provided briefings in front of large audiences.

2007-Present Reserve Police Sergeant/Trainer Eden P.D.

• Manage 20 Reserve Police officers in daily operations

• Schedule monthly training for entire police department to include police and

reserve officers.

• Assist police officers with daily policing within the Town of Eden. Work with

officers patrolling, collecting evidence, maintaining chain of custody, taking calls,

utilize onboard computer programs and arrests.

• Lead reserve officer on roadblocks. Train new officers on conducting roadblocks

while maintaining a safe environment.

• Certified to carry and utilize oleoresin capsicum, and restraint devices.

• Trained on Article 35 of New York State Penal Law- Use of Force.

• New York State Pistol permit holder.

Community Relations

• Vice President of Eden Central School Board- Engage in negotiations and balance

$25M budget.

• Sergeant and Trainer for Eden Reserve Police Department- Responsible for managing

and training 20 Reserve Police Officers.

• Member of National Association of Physician Recruiters

• Member of American Legion Post 880

Education

Community College of the Air Force 39 credit hours in Human Resource

Management

Senior Non-Commissioned Officer Course Advanced leadership course with focus on

communication

References

Available upon request



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