Sales Manager

Linda Brouillard

** ********** **** * Nashua, NH 03062 * ************@*******.*** * 603-

***-****

Executive Administrator Customer Service

Sales Coordinator

* Motivated / Self Starter * Detail oriented and thorough

* Own projects from start to finish

* Proficient Windows Suite Skill Set * Excellent

interpersonal skills * Fast turnaround to business needs

* Results oriented and resourceful * Strong written and verbal

communication * High Volume/Priority Focused

* Executive Level Experienced * Office Management Experience

* Strong Decision Maker

* Multi-Tasking/Prioritization * Delivered customer focused

solutions * Positive "Can Do" attitude

Career History:

GT Solar - Engineering Program Administrator to VP Engineering &

Technology Oct. 2008 - Jun. 2010

Provide technical engineering with a current skill set of engineering

methods and techniques while communicating project deadlines and results

for VP, 3 Directors, 4 Project Managers and 24 engineers [Mechanical and

Electrical].

* Interaction and management of SAP data entry for BOMs, revision updates,

etc

* Assist Engineering team while interacting with other internal departments

in the collection/distribution of data from

customers, suppliers, and other sources [Sales, Finance, Service, Legal

Department]

* Collaborated with internal customers to organize and maintain Engineering

Service Requests. [ESR's / ECO's]

* Maintained up to date Non Disclosure Agreements [NDA's] while interfacing

w/the external customers and legal department

* Compiled monthly project data relating to projects, costs and budget

requirements for VP in a timely manner

* Worked with HR assisting with open enrollment, benefit cards and

assisting with general benefit questions for Engineering

* Assisted HR as engineering point of contact for all interviews and some

job inquiries regarding to open positions

* Coordinate with Corporate HR and IT for new hires welcome pack and

information

* Maintained organizational charts with frequent updates

* ECO's and ECR Administrator for Engineering participating in weekly

meeting and resolutions; tracking and updating

* Coordinated/managed Engineering process documents, procedures, training

and last minute critical assignments as needed.

* Collected data for Inventory QA, Budget Project in preparation of

reporting/ presentations for staff including StageGate

* Promoted continuous improvement for the engineering department supporting

VP and Director's visions and plans.

Spire Corporation - Exec. Sales Coordinator - VP Sales & Marketing

Jan. 2008 - Oct. 2008

Provide Executive level support to 5, Sales VP and International Reps as a

single contributor and member of the staff.

* Prepared weekly reports for VP Marketing & Sales for VP and CEO meetings

[Contracts, Invoicing, and Escalations]

* Customer follow-up calls regarding additional services, contracts etc.

provided by Spire Marketing/Sales team

* Responsible for: timecards, presentations, reports, tracking expenses,

calendar scheduling for internal and customer visits

* Executive Admin duties; calendars, travel, timecards, screening phone

calls, PowerPoint presentations, customer visits etc.

* Suggested and implement several process enhancements to Sales Force

[customer tracking tool]

* Back up to 'Ask/Contact' Spire [customer contact tool for Marketing RFQ

etc]

* Implemented new process for Customer Contract Review process

* Assisted in trade show prep work

* Suggested and implemented splitting of Customer Contracts from Sales

Quoting process saving valuable time

* First point of contact for orders, scheduling, working with external

potential new customer and existing new customer orders

* Suggested and Implemented customer notification process for RFQ,

shipments and customer contact status

* Received acknowledgement from Staff & Spire employees on being available

and knowledgeable to resolve issues/problems

Hewlett Packard/ Agilent Technologies

1989 - 2008

Agilent Technologies, Inc. - Executive Assistant/Office Manager (Jan. 2007

- Jan. 2008)

Provide high-level assistant and administrative support to both the

Acquisition Executive Manager and R&D Manager along

with 10 Engineers local, remote International and US for the EMG

[Electronic Measurement Group] division.

* Responsible for: presentations, reports, tracking expenses, calendar,

interfacing w/employees and senior management

* Excellent Data tracking/record keeping for daily/weekly/monthly

collections for VP departmental reporting

* Maintained expenditure spreadsheets [Budget, Inventory, Fixed Assets];

and the Finance monthly close participant

* Buyer for site and remote management ordering, tracking using oracle s/w

tool ensuring product deadlines were met

* Electronically tracking products, equipments and property movement

throughout Agilent internally and externally

* Established Project Mgmt spreadsheet for open issues/problems; worked

with the appropriate person for resolution/closure

* Order Tracking and Shipment Build Spreadsheet for our Agilent customers

[US and International]

* Pre-Qualifying shipping of classified parts for shipping through customs

along with electronic record keeping

* Received dinner award for the move from our office in Lexington to the

Agilent Andover, MA site; IT, phones, PC's etc.

Linda Brouillard Page 2

Raytheon: Exec. Assist. - Corp. HR Compliant & Organization Effectiveness

Jan. 2006 - Jan. 2007

Provide high-level assistant and administrative support to both Compliance

and Organization Effectiveness Director's as

well as the remote and local staff; while preparing and participating in

the actual CMT and Staffing meetings along with

training events local and out of state interfacing with IDS, NCS, RTSC,

SAS, IIS and MS.

* Electronically prepared audit reports for Vets & EEO-1, other compliant

reports, as needed using data-warehousing software

* Interfaced daily w/all levels of management and internal/external

customers/vendors

* Managed all executive administrative duties; Calendar, internal/external

conferences/meetings, mail, exp. reports

* Scheduled and participated in 2-day event in Texas for the compliant

management team (CMT) and HR staffing

* Responsible for APEX Time Recording and Expense reporting

* Volunteered to update NEILG web page; www.neilg.org for upcoming events;

scheduling events and NEILG Secretary

* Member of the EEAC [Equal Opportunity Advisory Council] through Raytheon

* Pro-active in new processes/procedures with an insight to think ahead for

any unseen challengers and accept ownership

* Volunteered for any special projects and training for departmental and

self improvement

* Updated personal records as necessary or needed for compliance

* Maintained organizational charts updating as needed

* Suggested and implemented new telecommunications between Director and

myself; saved Director time dealing w/calls

* Non-Compliance internal audit notifications for Raytheon IDS, NCS, RTSC,

SAS, IIS, MS, possible site audits

Hewlett Packard/ Agilent Technologies

1989 - 2006

Inside Sales Administrator [2003 - 2006]

Provide assistance to the HP Inside Sales Representatives [ISR] and Sales

Team to produce quotes, HP loan equipment along

with the Field Representative nationwide to organizations/businesses,

current and the new customers

* Assist inside sales manager and team with the resolution of customer

issues; quotes, equipment loans, new prospects

* Resolution of issues received either from internal or external customers

via home based call center

* Organize internal and external customer travel for meetings and

presentations

* Special projects as deemed by the Regional Manager and Sales Team

* Process review to save time for sales manager and FE's and ISR's

IT Customer Service Solution Specialist / Exec. Administrator [1999 - 2003]

Solutions-oriented Customer Support Specialist providing Global phone and

email customer front line, first contact support for the Agilent customer

while participating in planning, analysis, new processes, software

releases, project management and implementation of solutions in direct

support of the business objectives.

* Maintained property movement/inventory spreadsheet

* Delivered front line IT support 7X24 triaging and providing solutions and

resolutions

* Maintain a high level of professionalism to internal, domestic and

international clients and customers.

* Maintained effectively a secured level of communication with Customer,

Business's, Technical Service and Management

* Interfaced with the Executive management and internal and external

customers US and International

* Generated and compiled metrics, analysis, graphs and reports for

management team

* Suggested and implemented new S/W testing release process

Executive Administrator to the Chief Financial Officer [1992 - 1999]

Provided high-level administrative support to the HP CFO and 4 support

staff / 25 employees while participating in monthly

financial closings, as a member of the financial staff.

* Performed a variety of closing costs, inventory control and assignments

for the Finance CFO

* Performed special projects assisting HR in training, salary performance,

data research and award recognitions

* Scheduled departmental interviews coordinating with candidates, HR, and

Hiring Managers

* Coordinated international and domestic travel plans and interviews along

with hotel accommodations

* Maintained and tracked departmental requisitions and other related data;

offer letters and packages

* Prepared new hire departmental packages as needed

* Assisted IT with new employee set-ups [phone, pc, servers, local printers

* Set up new hires into HRIS and follow up and follow through with employee

benefits sign up

* Assisted with benefits open enrollment

* Prepare termination packages, employment verifications, etc.

* Prepared expense reports for executives and management team

* Responsible for initiating all purchase orders; Capital, Expenses and

Leases

* Assisted with periodic larger projects such as inventory, software

license compliance training, awards dinners, any research

* Oversaw the department budget while handling sensitive information

* Proficient in Microsoft Office Suite [customer training and sales

presentations]

* Special Inventory award for 100% inventory recovery

* Awarded monetary recognition for purchases below cost for the department

Linda Brouillard Page 3

Research and Development Administrator [1989 - 1992]

Served as administrator for 2 R&D managers along with 30 employees while

assisting in all levels of Research and

Development processes and procedures for Apollo Computer/Hewlett Packard.

* Responsible for all executive level meetings, travel and expenses

* Tracked and managed departmental budget

* Assisted with benefits open enrollment

* Prepared all presentations using Microsoft Suite

* Assisted IT with new employee set-ups [phone, pc, servers, local printers

* Hands on experience with the new R&D product release testing

* Successfully oversaw licenses, new computer purchases and software

upgrades for audit purposes

* Assisted IT with new employee set-ups [phone, pc, servers, local printers

]

* Special Inventory award for 100% inventory recovery

Education / Training:

Associates Degree - Work in Process

Middlesex Community College, Burlington, MA - Secretarial Certificate

Boston University, Tyngsboro, MA-Web page development, HTML - Programming &

Project Mgmt.

Northeastern University - Burlington, MA - Finance I and II

Rivier College, Nashua, NH - Business Administration

Certificates of Completion: New Horizons Computer Learning Centers of

Boston - Microsoft Office Suite 2003, 2007

Melrose Beauty Academy - Licensed Cosmetologists

Internal Training: Spire / Raytheon / Hewlett Packard /Agilent

Technologies, Inc.

* Oracle / IProcurement * Lotus Notes *

Microsoft Office Suite Tools

* Cognos Impromptu /Data Warehousing * HRIS *

Sales Force [Spire Marketing S/W]

* ADP EZ Labor [time reporting] * Peoplesoft [reporting tool]

* SAP / SAP Project

* Access * APEX - Raytheon Timekeeping *

Trade Collaborator/Colombo - Int'l

* Siebel [HP Customer Tracking S/W] * Captura/Concur [Internal

Expenses] * WebEx/NetMeeting

* Outlook * REMEDY - HP Call Tracking * Meidas

* Sales and lead development training * Page Maker *

AccuConference

Contact this candidate