Customer Service State University

Kristen DiPietro

*******.********@*****.*** 614-***-****

Current Address: **** ****** ******* ********, ** 43224

EDUCATION

Bachelors of Arts with Academic Honors in International Studies:

Security and Intelligence with minors in Arabic, Middle East Studies

The Ohio State University,

Columbus, OH

GPA: 3.86

Graduated June 2010

QUALIFICATIONS

Organization and Planning

. Researched, sorted, compiled, indexed and analyzed large amounts

of information and materials for a multitude of collections for

the OSU Libraries

. Ran the aquatics portion of the Recreational and Physical

Activity Center at OSU for the summer camp in 2008, including

creating schedules of pool time, games for each day, swim

lessons for each age group and skill level, and supervising over

150 children in two different pools

. Organized and created activities for a variety of camps, parties

and events

. Participated in creating schedules and organizing members into

groups for camps, lessons, and events

Diversity Experience

. Studied Abroad in London, UK and Rome, Italy

. Knowledge of French and Arabic at an beginner/intermediate level

. Volunteer as a conversation partner with International

Friendships, Inc.

. Experience conducting research, analyzing data, directing,

organizing, instructing, and collaborating with people of all

ages and backgrounds, including military personnel,

internationals, co-workers, classmates, and program members

Customer Service Experience

. Locating, reserving, and providing sensitive and specific

materials to patrons and working to meet their individual needs

. Creating accounts, answering questions, meeting with, and

assisting patrons for the both the Library and the Physical

Activity Center for OSU

. Working alongside patrons and their children in various

activities and events to accommodate both the patrons and their

children

Other Skills

. Possess the ability to multi-task, plan, adapt to, and implement

large plans

. Creates efficient office atmosphere by being a fast learner,

professional, self-motivated, friendly and flexible to the needs

of others

. Able to research, analyze and present data and other information

. Proficient in operating Microsoft Office, Windows 7, Mac OS X;

Typing 50 WPM

WORK HISTORY

Library assistant, Rare Books and

Manuscripts January 2009 - August

2010 The Ohio State University, Columbus, OH

Carney-McNicholas,

Inc.

May 2009 - August 2009 The Ohio State University,

Columbus, OH

Summer Camp Aquatics Supervisor, Age Group and Camps

June 2008 - August 2008

The Ohio State University, Columbus, OH

Senior Recreation Leader, Age Group and Camps

August 2006 - August 2008

The Ohio State University, Columbus, OH

References Available Upon Request

Contact this candidate