Customer Service Rep

Samantha I nez Lee Dedais M itchell

*** ******* **. ****** **. 39046

504-***-**** cell **********@***.***

Objective: To obtain a job with a company utilizing my skills.

E mployment Experience:

Customer Account Executive

August 2009-May 2010 Comcast Cable

Diagnosed situations for customers

T roubleshoot and repair customer request dealing with phone and internet service

Troubleshoot and repair hardware and software related issues

Set up and cancel appointments

Customer Service Rep

March 2008-July 2008 NCO Financial Group/ Best Buy Geek Squad

Diagnosed situations for customers pertaining to their computers

Assisted with removal of virus on computers

Troubleshoot software related issues on computer

Helped customers set up and cancel appointments

Helped customers buy products online for their computer

Customer Service Rep

M arch 2007-Sept.2007 Belk Flowood, Ms.

H andling and balancing cash register

Helping guest answer any desired questions

G ift Wrapping packages for customers

Cashier/Sales Rep/Receptionist/Customer Service Rep

November 2006 -March 2007 Target Flowood, Ms.

H andling and balancing cash register

Checking out guest

S tocking merchandise

Helping guest find products they desire

A nswering questions from guest

Taking messages for the store and employees

Cashier/Waitress

M ay 2006- Sept2006 Spicy Ki tchen New Orleans, La

H andling and balancing cash register

Taking phone orders and greeting customers

Waiting and cleaning tables

Cashier /Customer Service Rep

Nov2005- May 2006 Best Buy Jackson, Ms.

H andling and balancing cash register

Checking out customers

C leaning work area

Cashier

J une 2005-Aug 2005 Mc Donald’s, Franklinton, La

H andling and balancing cash register

Taking orders

S tocking products

Cashier

A ug 2004- June 2005 Dominos Pizza Bogalusa, La

H andling and balancing cash register

Taking orders

S tocking products

E ducation:

M u r rah H igh School, Jackson, Ms

Sep2005- May 2006

Bogalusa H igh School, Bogalusa, La

A ug.2002- Aug 2005

D iploma

Honor roll student throughout school

Jackson State University

Jan.2007- Aug.2008

U niversity of Phoenix Online

April 2009-present

I nterests: Succeeding In everything I do

R eferences: References are available upon request

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