Manager Human Resources

PROFESSIONAL EXPERIENCE

June **** - July **, **10 First Horizon National, Memphis, TN

38103

BSA Compliance Analyst

. Compliance Analyst - Researched customer accounts to determine if they

are a higher risk type, based on guidance from OCC bulletins and

publications. Risk score new customers. Communicated & worked with

account officers to fulfill these requirements. Determined if any

suspicious activity is occurring in these accounts. Types that fall

into these high risk categories, according to OCC regulations to

determine if they are potential candidates for money laundering or

terrorist financing activities. Integrated procedures to ensure that

these activities are reported to the SAR unit. If unable to collect

the due diligence, proceed with account closure & refer to the SAR

unit.

. Supplemental Process Analyst- Brokerage - Trusts - Default Class- Wire

Accounts - Ran reports to determine which accounts should be placed in

to the standard High Risk Review Process. Reviewed High Risk

customers annually. Filed EIR's if needed

. SAR's Analyst- Researched and reviewed EIR'S to determine if further

action is needed.

. First Power Committee - Committee to promote teamwork within the

company and keeps employees informed of new laws and updates

January 2001 - April 2005 Peabody Hotel, Memphis, Tennessee

38103

Accounting Executive Assistant

. Assistant to the Controller - Duties include routing memos, scheduling

appointments, and meetings. Maintaining contracts for any agreements

w/ vendors, permits to remain current with TN Health Dept. & ABC,

Microsoft Office 2000 and XP, AS400, HIS, Lotus Notes and Epitome.

Prepared monthly and quarterly meeting agendas for the executives of

the 3 Hotels.

. Assisted the Accounting office - Payroll, Cost Control, Staff Charges,

AP, and Mail Routing, Notary services, Audit and credit procedures.

Maintained all office equipment, updated and stayed current with

software upgrades and products and contracts for the costs and

requirements of the hotel.

. Roof Top Bar/Beverage Supervisor - Contacted Distributors and

Entertainment to coordinate and display all products for optimal

sales. Supervised up to 12 staff members, stocking bars and food.

Inventoried and restocked weekly.

. Guest Services Coordinator - 4 years - Guestware, Survey System -

Maintained records of guest's satisfactions and dissatisfactions.

Followed up with letters to the guests to ensure complete and total

satisfaction.

. General Cashier (Hotel Banker) - 6 months, bank deposits, auditing

personal banks of employees.

. Server / Banquet Setup- 3 months

. Bartender- 4 years

. Purchasing Coordinator - Worked with Purchasing Manager to ensure the

Hotel has all supplies and material to run efficiently. Contacted

vendors to order and receive goods and services.

.

July 2000 - January 2001 Tipton County Schools, Tennessee 38016

Substitute Teacher

Courses Taught - Microsoft Networking and US Government while teachers

were out on personal leave.

November 1999 - July 2000 World Color Press, Covington, Tennessee

Human Resources Coordinator

. Strategic full-cycle recruiting partner for all lines of business

within the company.

. Educated Hiring Managers on full-cycle hiring process & recruitment

guidelines.

. Participated & made recommendation on hiring decisions for assigned

divisions.

. Consulted hiring managers on appropriate total compensation package

offers.

. Successfully aided in repositioning Corporate Recruitment's image and

build relationships.

Education:

. High School Graduate

. Associates in Restaurant Management and Food Preparation

. New Horizons Computer Learning Center

QUALIFICATION HIGHLIGHTS

. Over ten years of cohesive information technology and human resources

experience with a career progression to manager.

. Over ten years of proficient application development, production

support, and project management with software systems.

TECHNICAL SKILLS

. Software used HOGAN (AS400), Prime (Compliance Manager), Internet

Explorer, Microsoft Office, Outlook, Image Retrieval System, First

Net (Bank Mainframe), Home Loan View, Streetscape, T-3000, Fortent,

Wealth Management Imaging.

. Microsoft Office 2000 and XP, AS400, HIS, Lotus Notes and Epitome.

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