Dara Jonelle Brown

Raleigh, North Carolina *****

Phone 919-***-****

Email:abk28q@r.postjobfree.com

Dear Sir or Madam:

I am submitting the enclosed resume as application for the position posted.

I would appreciate your consideration and believe that my education and

business experience which involves customer service, human resource

management and advising the general public makes me qualified for this

position. My relevant qualifications include the following

. Vast background in the business arena

. Vast background in office environment

. Background in customer interfacing

. Background in leadership in the workplace

. Background in training adults learners

. Background in Career Development

I would be an asset to your organization because:

I have a broad background in working with the public and really enjoy

customer service. I take pride in my personality and professional yet

personable attitude. I believe in providing excellent service in any

environment. I am self directed yet work well as a member of a team. I

value all rules of business ethics. I believe that my talents could be a

valued asset to your company as a whole.

I look forward to sharing my accomplishments during a formal meeting.

Confident that I would be a valuable addition to your team, I hope you will

find a "fit" between my talents and the needs of your organization. Thank

you for your time spent considering my qualification.

Sincerely,

Dara Jonelle Brown

Dara Jonelle Brown

Raleigh, North Carolina 27610

Phone 919-***-****

Email: abk28q@r.postjobfree.com

Objective: To obtain a position that will benefit from as well as enhance

my current qualifications.

Qualifications

Extensive background in customer service and business ethics

PC literate with working knowledge of MS Office programs, Internet and Word

Processing.

Phone operations including multi-line communications (10-40 lines).

Ability to type 60+ wpm, and 9,000 numeric.

Education

Northern Durham High School- diploma of completion obtained May 1999

Shaw University- Undergraduate major Speech Pathology

Relevant Experience

August 2007- Present Red Roof

Inn Durham, NC

Guest Service Representative

. Responsible for all Guest Registry/Departures.

. Effective scheduling of reservations, appointments, and major

functions.

. Knowledge of Fidelio, Lodgenet/OnCommand, and multi-line

switchboard.

March 2005- April 2007 WholeFoods Market

Durham, NC

Barista/ Bakery Retail

. Consistently met or exceeded company and personal sales goals

. Cultivated and maintained an excellent working rapport with

vendors and product representatives.

. Administered inventory planning and control and shipping,

receiving, and stock to reduce shrink.

March 2004- May 2005 Brookwood

Inn Durham, NC

Guest Service Agent

. Ensured competitive edge through market research and price

integrity.

. Actively participated in staff and organizational meetings,

offering constructive input and feedback.

. Handle all areas of Guest Registry/ Departure.

. Scheduling of appointments, special events, and all

reservations.

October 2002- January 2004 AWAKE Communications Raleigh,

NC

Phone Operator

. Answer all incoming calls providing necessary information.

. Communicate details to appropriate client, dispatch should

situation be an emergency.

. Converse with clients regarding their accounts with the

company.

. Entry of specific information into system.

May 2002- August 2002 City of Atlanta Municipal Court

Atlanta, GA

Data Entry/Records Clerk

. Accurate entry of police citations and official documents.

. Proper filing of all court documents and records.

. Certification of documents such as expunged charges as well as

those signed by appointed judge.

References

Jasmine McNeil 919-***-**** Tatiana Falligan 908-***-****

Kimberly Thompson 973-***-****

Contact this candidate