Sales Customer
Resume:
ERIN C. MURPHY
*** ***** ******** ******, ***. #*06
Pittsburgh, PA. 15206
EDUCATION
Duquesne University, Bachelor of Arts, May 2006
. Political Science /Communications Major
Duquesne University, Paralegal Certificate, June 2011 Anticipated
. Coursework: Professional Responsibility, Intro to Paralegalism, Legal
Research, Civil Litigation, Commercial Contract Law, Legal Writing.
EXPERIENCE
Paralegal, Chiurazzi & Mengine, LLC, 101 Smithfield Street, Pittsburgh, PA
April 2010-July 2010
Responsibilities included dictation and transcription, telephone reception,
client contact regarding notification of upcoming court hearings, ordering
medical records, filing.
Fur Consultant, Macys, 400 Fifth Ave, Pittsburgh, PA. October 2009 - March
2010
Assist customers with their purchases and sell protection plans, inspect
coats for repairs, storage and cleaning, input customer and sales
information onto the computer system, meet sales goals.
Banker, Citizens Financial Group, 132 Ben Avon Heights Road, Pittsburgh,
PA. June 2009- October 2009
Teller duties of processing transactions. Additional duties included
selling banking products and services to potential customers, customer
satisfaction follow-up, and introduction of promotions to customers.
PNC Bank, Pittsburgh, PA August 2007-December 2008
Financial Services Consultant, December 2008- June 2009
Responsibilities included assisting customers over the phone with questions
pertaining to bank accounts, selling PNC banking products and services to
customers.
Customer Information Processor, August 2007- December 2008
Responsibilities for updating customer account profiles of recent decedents
who had checking and savings accounts, calculate date of death balances,
file customer accounts and attorney letters.
Intern, Pennsylvania Office of the Attorney General, Pittsburgh, PA
Summer, 2005
Investigated complaints filed by consumers for the agents in the Consumer
Protection Department, filed confidential reports with the Attorney
General's Office, researched various issues via the internet.
ADDITIONAL SKILLS
Microsoft Office including Word, Outlook, Powerpoint, Excel, Access, Typing
Contact this candidate