Project Manager Quality Assurance
Resume:
Robert E. Montoya, SSBB
P.O. Box ****, Bayard, NM, 88023
*********@*****.***
Skills Director with extensive experience in Quality Management. Skilled in
Summary project management, statistical data analysis, and process
improvement. Experience in process and program design and deployment.
Profile More than 14 years experience in Quality Assurance/Control.
Have served in a leadership/management capacity for more than 10
years.
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-directed problem solver.
Proven ability to manage large, complex projects.
More than 60 hours of Graduate Level Education in areas including
Business Management, Management Information Systems, and Quality
Assurance.
Excellent computer skills, including MS Office software, Minitab,
Business Objects, Minitab QC, Microsoft Project, Microsoft Access,
Visio, Smart Draw, My SQL, Oracle.
Advanced MS Excel developer
Education M.S., Quality Assurance, California State University Dominguez Hills,
Fall 2010
Six Sigma Black Belt, Villanova University, 2005
Six Sigma Green Belt, Phelps Dodge Corporation, 2005
B.S., Biology/Chemistry, Western New Mexico University, 1994
Accomplishments
Quality Improvement/Management
2008, 2009 - Project Manager and Final Author of GRMC's New Mexico
Quality Awards application, resulting in Roadrunner Recognition.
2008 - 19% improvement in admission accuracy.
2007-2008 - 7 % improvement in Customer Satisfaction with Dining
Facility.
2007-2008 - 12% improvement in Admission times.
2006 - Successfully completed a project to reduce re-grind system
from four mills to two, a power savings in excess of $1 million per
year.
2002 - Expanded x-ray analysis capabilities and efficiency resulting
in more than a $500,000 annualized savings in the use of equipment
and resources.
1998 - Responsible for re-designing several analytical processes
resulting in improved utilization of materials and resources, saving
an average of $250,000/year.
1996 - Helped to develop and deploy a successful ISO 9000 program.
Employment Gila Regional Medical Center, Silver City, New Mexico 2006-prese
Director, Systems Improvement nt
Responsibilities: To lead Gila Regional Medical Center's
improvement efforts and to assist the Senior Administrative
Team in building a culture of continuous quality
improvement by:
Prioritization and management of projects
Statistical data analysis and process improvement
Development of automated spreadsheets for monitoring
departmental performance and improving efficiency
Phelps Dodge Mining Company, Santa Rita, New Mexico 1994-2006
Quality Analyst-Six Sigma Black Belt
Responsibilities: Assist the division manager and
corporate team leaders in the identification,
prioritization, planning, development, coordination,
support, and execution of high impact (immediate and
long-term) improvement plans for effective and sustainable
cost savings. Act as project manager for various divisional
and organizational projects and participate on teams
implementing LEAN and six-sigma improvement processes;
analyze data using six-sigma tools and prepare
recommendations and reports to drive high-impact process
improvement efforts.
Senior Chemist
Responsibilities: Oversight of the Analytical Laboratory,
its personnel and analytical quality. Also responsible for
x-ray method development and maintenance, Material Safety
Data Sheet update and chemical inventory. Upholding and
operating within the guidelines of ISO 9000.
Ore Control Engineer/Sampling Supervisor
Responsibilities: Supervise and Coach Sampling Team.
Accurately classify and route ore (Ore, Leach, or Waste)
according to laboratory analysis, Geological
classifications, and economy. Maintain accurate daily ore
grades and shovel advancements. Adjust, maintain, and
report to division leader's daily and monthly ore, leach,
and waste accounting. Design and layout blast patterns for
GPS drills.
Chemist/Team Leader
Responsibilities: Supervise lab team. Timely and accurate
analysis of solid and liquid samples. Using or developing
timely, cost effective analytical procedures. Upholding and
operating within the guidelines of ISO 9000 Use, upkeep,
troubleshooting, and maintenance of laboratory equipment
and instruments.
Professiona American Society for Quality, Senior Member
l New Mexico Quality Awards Board of Examiners, Senior Examiner
Memberships American Chemical Society, Member
Project Management Institute, Member
National Association for Healthcare Quality, Member
Military
Service U.S. Army National Guard
2001-2007
U.S. Navy
Hospital Corpsman HM2 (E-5), FMF
Honorable discharge
Received the Navy Achievement Medal
1984-1989
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