Customer Service Sales
Resume:
Hayley Lavender
Montgomery Al 36109
OBJECTIVE
To be an integral part of a successfully functioning team and gain knowledge and
experience in a professional work environment.
SKILLS PROFILE
Proficient in Microsoft Office (including Word and PowerPoint).
Management and organizational skills
Adept multi-tasker
Good customer-relations background
Exceptional people skills and works well with children and adults.
Motivates others to increase work efficiency.
EMPLOYMENT HISTORY
Customer Service Representative for HP
08/2008-Current
Montgomery, AL
Process Medicaid patient status information
Provide telephone customer service for Medicaid patients
Research insurance coverage and patient issues
Provide training for new employees'
Manager at Portrait Innovations
5/2007-5/2008
Montgomery, AL
Created employee work schedules
Performed weekly inventory checks and ordered needed supplies
Photographer
Directed customer service and created sales opportunities
Responsible for keeping equipment in optimum working order,
scheduling preventive maintenance and repairs
Barista at Starbucks Coffee Co
9/2006-5/2007
Montgomery, Al
Gained experience in sales and customer service with a great company.
Became a Learning Coach; taught others rules and regulations of the company
Clerical Assistant for City of Lawton 5/2006-7/2006
Lawton, Ok
Answering phones while filing daily paperwork.
Typed and sent daily letters to members of the community.
Assisted residents of the city.
Substitute Teacher for Montgomery Public Schools
2005-2006
Montgomery, Al
Responsible for children through out the day.
Educate the children according do the daily plans.
Summer Day Camp Organizer Renaissance Church
1/05-8/05
Montreal, Quebec
Selection of camp materials
Designing camp daily schedule
Building teams of volunteers fro each camp
Arranging accommodations for volunteers
Training workers
EDUCATION
Bachelors Degree in Criminal Justice
2006
Auburn Montgomery
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