Sales Customer

Erica L Smith

Chickasaw Al *****

404-***-**** ? abk22w@r.postjobfree.com

COSMETOLOGIST/SYLIST

Accomplished cosmetologist with 3 years proven

experience enhancing personal appearance for

individuals.

Core areas of expertise include:

5 years of outstanding customer Well organized with attention to

service. detail

Initiated service consultations by and attentive customer follow-up.

asking Provided honest and confident feedback

open-ended questions to learn the to

customer's customers regarding products.

preferences and needs. Built lasting relationships with

Applied makeup to enhance peoples' customers

appearance. by contacting them to follow-up on

Determined which products or colors purchases,

will suggest new products and invite them

improve clients' skin quality and to upcoming events.

appearance.

PROFESSIONAL EXPERIENCE OVERVIEW

STYLIST

Styles by Elisha, Kennesaw, GA

February2010-July2010

Key Responsibilities:

> Performing client services in a timely manner.

> Maintaining a professional appearance and work

station.

> Operate cash registers to receive payments from

patrons.

> Analyze patrons' hair and other physical features to

determine and recommend beauty treatments.

> Update and maintain customer information records,

such as beauty services provided.

> Cut, trim and shape hair or hairpieces, based on

customers' instructions, hair type and facial

features, using clippers, scissors, trimmers and

razors.

Accomplishments:

> Providing a pleasurable environment to clients to

ensure their return to the salon.

> The ability to come up with innovative problem

solving solutions.

SALES ASSOCIATE

Marshalls, Kennesaw, GA

May 2009-September 2009

Key Responsibilities:

> Maintaining a clean and safe work environment.

> Answer questions regarding the store and its

merchandise.

> Greet customers and ascertain what each customer

wants or needs.

> Recommend, select, and help locate or obtain

merchandise based on customer needs and desires.

SALES ASSOCIATE MANAGER

Frederick's of Hollywood, Albuquerque, NM

March 2008-August 2008

Key Responsibilities:

> Reconciled daily sales and prepared deposits and

end of day reports for management.

> Maintained inventory control and replenishment.

> Engaged customers in conversation and actively

assisted in the understanding, demonstration,

description and selection of merchandise.

Accomplishments:

> Designed more attractive merchandise presentation

strategies, resulting in increased store traffic

and profits

> Received a promotion after a month for

continually exceeding sales quotas.

PHOTO-LAB SPECIALIST

Wal-Mart, Fayetteville, NC

June 2005-

July 2007

Key Responsibilities:

> Completed photographic orders submitted to the

laboratory

> Stocked photo department merchandise.

> Provided customer assistance by answering

inquiries and providing product information.

> Assisted with quarterly inventory preparation and

count.

EDUCATION & CERTIFICATIONS

Empire Beauty School

March 2009-August 2009 (Graduate)

Olympian University August

2007-November 2008 (Graduate)

Fayetteville State University

August 2006- May 2007

Methodist University

January 2003- December 2005

Terry Sanford High School

August 1997- May 2001

Certifications

Licensed Cosmetologist-active

State Board of Cosmetology

Macon, Georgia

Expires March 31, 2012

Contact this candidate