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Customer Service Assistant

Location:
Reno, NV, 89502
Posted:
September 16, 2010

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Resume:

Melissa Hernandez

September **, ****

Hiring Manager

Re: Human Resources Assistant position

Dear Hiring Manager,

Thank you for accepting my application for the Human Resources Assistant

position. As a young professional with interest in companies that allow for

personal growth and promotion, I am genuinely excited about the opportunity

to work and grow with your company. Moreover, with several years of

executive, clerical, technical, and project experience, I am the perfect

candidate for your needs. Enclosed is my resume for consideration of this

great position.

I am a fast and thorough, as well as eager, learner - a characteristic

all of my mentors, professors, managers, and colleagues, will support. I am

a self-starter who is not afraid of hard work or long nights. I have ample

project, clerical and technical skills, and am computer savvy. My skills,

professionalism, and positive attitude will most definitely be of benefit.

As an Administrative Marketing assistant, and prior as a Corporate

Project Assistant and Executive Assistant respectively, I have worked with

top-clients and the public on administrative, project, marketing, sales,

research and data, and corporate and legal matters. I utilize my own time-

management skills, regularly adhere to deadlines, work with and for the

entire team, take on extra assignments, and am always ready and willing to

learn new tasks and take on new projects.

Furthermore, I am well trained in data entry, customer service, clerical,

information technology, filing, calendar management, visual communications,

client correspondence, and some accounts receivable and payable executions.

I am able to learn quickly, able to adapt easily, and most importantly - I

am able to do so on my own accord, in a timely fashion. Thus, whatever I

may lack in experience now, I will soon come to excel in.

I am sure that it would be worthwhile for us to meet. I would love to

arrange a meeting, and am open to your time frame. Should you have any

questions, please contact me via phone, at 626-***-****, or via email, at

abk21p@r.postjobfree.com. Thank you for your time and consideration. I

greatly look forward to hearing from you.

Respectfully submitted,

/s/ Melissa Hernandez

Melissa Hernandez

1342 CHICHESTER DRIVE GARNDERVILE, NV 89460

626-***-**** abk21p@r.postjobfree.com

Melissa Hernandez

1047 Silveranch Drive

Gardnerville, NV 89460

Home 775-***-****

Mobile 626-***-****

Education 2001 - 2006 Scripps College Claremont, CA

B.A. Politics, Honors in Major; Legal Studies Minor

1997-2001 San Dimas High School

San Dimas, CA

High School Diploma

Achievements Scripps College Dean's List, Arthur Woods Scholarship,

Chicano/Latina Student Affairs' "Achievement of Excellence" Award

for Academic Merit, Marcie Nash Scholarship, Mt. SAC President's

List, Mt. SAC Dean's List, Mt. SAC Honors Recognition, Aristotle

Award for Honors Speakers' Bureau, National Dean's List - College

Edition

Skills Microsoft Office Suite - Power Point, Word, Publisher, Excel &

Outlook; Macintosh OSX and

PC systems; Legalkey; Interwoven DeskSite; LexisNexis; Apparel

Magic; PeopleSoft; Beginner's SPSS; Beginning - Intermediate

Level Spanish; A.R. and A.P.; Type 65 WPM with accuracy; general

clerical duties; highly organized, positive attitude, and a great

sense of humor

Related April 2010 - Present Dibbs

Experience International

Project Coordinator

Research venues, events and contacts for Dibbs International, an

event notification platform for the smart phone and web. Enter in

all information into database. Proofread and verify events,

venues, etc. Administrative and clerical work as arises. Assist

in promotional work and events as needed.

November 2008 - July 2009 Yosemite/Mariposa County

Tourism Bureau

Administrative Marketing Assistant

Right-hand of the Executive Director, conduct marketing analysis,

create marketing and information databases, help in creative

design and production of marketing collateral, including print,

radio and internet advertisements, customer service - residents,

hoteliers, travel industry, business owners, etc., receptionist,

scheduling of both Bureau and Executive Director meetings and

functions, calendar management, data entry, accounts payable and

receivable, assist in creation of office procedures and

regulations, help bring to fruition and make a reality all the

great (but often exacting) ideas of my supervisor.

December 2006 - September 2008 Sidley Austin LLP

Project Assistant

Performed Corporate Legal Assistant responsibilities such as

preparation of corporate minute books, stock ledgers, stock

certificates and legends, search and summarize lien reports,

prepare corporate minutes and other legal documentation;

one-on-one project work with attorneys, including brainstorming,

project development and research; completely updated and

organized digital and hard-copy library of closing documents,

created conformed copies of active deal agreements, used

digital imaging software to prepare electronic versions of legal

documents from start to finish; and assisted the Corporate team

in whatever ways possible.

July 2006 - December 2006 Red Face Apparel

Executive Assistant

Managed the general office, warehouse, and accounting under

direct supervision of and responsibility to the Vice President.

Provided superior customer service, served as receptionist,

created and managed purchase orders, oversaw inventory, heavy

data entry, utilized mathematical skills, participated in new

customer solicitation and customer retention

January 2005 - May 2006 Scripps College

Information Technology

IT Clerical and Technical Intern

Scripps College Information Technology assistant, encompassing

such duties as computer program and components assistance for

school faculty, data entry, misc. clerical duties,

creation of various office publications, filing, and support

management.

March 2004 - August 2004 Business Engine

Corporation

Data Entry Specialist

Entry input of specific accounts receivable and accounts payable

data, A.R. collections maintenance and care, substituted for

office receptionist when necessary, extensive filing,

misc. clerical responsibilities and administrative needs.

Activities San Juan del Sur, Nicaragua Free High School for Adults -

Volunteer English Instructor, American Association of University

Women - Member, Mariposa County SPCA - Volunteer, Scripps College

Strategic Planning Steering Committee - Student Representative,

Board of Trustees Educational Policy Committee, European Union

Center of California Junior Scholar & Undergraduate Research

Conference Participant, Scripps Student Investment Fund, Dorsey

Hall Student Activities Chair, Vice President of Fellowship &

Service for Alpha Omega Alpha of the International Honors

Organization Phi Theta Kappa, Mt. SAC Honors Speakers Bureau



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