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Customer Service Human Resources

Location:
Henderson, NC, 27537
Posted:
September 16, 2010

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Resume:

Wanda Evans

**** ********* **

Henderson, NC ****7

Phone: 919-***-****

Email: abk1zp@r.postjobfree.com

Profile

I'm a well motivated college graduate with hands on training in a variety

of computer applications and 5+ years of customer service, sales, and

administrative experience seeking to find a career in business

administration.

Business System Administration

ECPI COLLEGE OF TECHNOLOGY

Technical Skills

Presentations

Accounting Journal/General Ledger/Revenue/Expenses

Keyboarding/ Typing 60+ wpm

Windows 95/98/2000/XP, Word/Excel/PowerPoint/Lotus Notes

File and Database Management/Spreadsheet/Data Manipulation/Workbooks

Professional Experience

GUARDSMARK, Raleigh, NC September 2009 to July 2010 SECURITY

Monitored CCTV

Lab Observation

Patrolled Several Bldgs

Liebert Check

Front Desk Administration

Daily Reports

Reported Issues

RWECC, Raleigh, NC May 2008 to January 2009 TELECOMMUNICATOR

Multi Tasking/Radio/Keyboarding

Dispatching for Officers, Humane, CCBI, Utilities, and Towing

Call Taking Interrogation

Memory Retention

Accuracy to Detail

Geography Knowledge

Provide Customer Service

Officer Safety

Key Achievements: Accreditation: CPR Cardiopulmonary Resuscitation)

EMD (Emergency Medical Dispatcher)

DCI (Division of Criminal Information)

STOCK BUILDING SUPPLY, Raleigh, NC September 2007 to January 2008 (temp

assignment) HUMAN RESOURCES ADMINISTRATOR

Background Checks

Updated the Advocate and HR Contact List

Switchboard

Documented Help line calls

Processed Relocation Request

Drug Screen Program

Created and Updated eHRAF

Adjusted Hire Dates

Ran Reports for Various Assignments

IBM-RTP, NC April 2007 to September 2007 (temp assignment) IP LAW

ADMINISTRATIVE SUPPORT

Maintained Patent Application Docket Folders (Filing Prosecution Papers)

Prepared Patent Application/Prosecution Documents

Filed Patent Applications and Prosecution Materials on-line via EFS Web

Received Invention Disclosures

Entered prosecution data via Lotus Notes database

Assisted Attorneys and Staff with General Office Duties

IBM-RTP, NC May 2006 to August 2006 (temp assignment) ADMIN/PAYROLL

SPECIALIST

Handled Calls Regarding Claims

Processed and Updated Claims

Sent Acknowledgment Letters to Employees with Receipt of Vouchers

Prepared Payroll Spreadsheets

Maintained the Department's Lotus Notes Database

Handled Discrepancies along with Various Other Administrative Duties

LENOVO-RTP, NC February 2006 to May 2006 (temp assignment) ADMIN/CREDIT

ANALYST

Processed Credit Checks

D&B Reports

Provided Credit Lines

Checked Web and Purchase Orders

Recorded Transactions

Handled Weekly/Monthly Reporting

Provided Excellent Customer Service

Completed Administrative Assignments

REFERERENCE UPON REQUEST

GLORIA HICKS

ECPI

919-***-****

QUIANA WILLIAMS

PPD

919-***-****

MIA SAVAGE

CITY OF RALEIGH

919-***-****

LAVERNE WIMBUSH

TEKELEC

252-***-****

CECELIA JONES

VERIZON WIRELESS

252-***-****



Contact this candidate