Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Las Vegas, NV, 89148
Posted:
September 16, 2010

Contact this candidate

Resume:

Eve J. Smith

**** ***** **** ******

Las Vegas, Nevada 89148

Mobile: (618) 980 - 1290

Objective:

To find a position that is challenging, with opportunity for growth and

advancement based on merit. I am open, easy-going, dependable, eager to

help and work well with others. I enjoy a fast-paced environment with

variety.

Education:

August 2000 - December 2004

Southern Illinois University Edwardsville

Bachelor of Arts - Art/Art Studio, Graphic Design

Bachelor of Arts - Theatre and Dance/Design Technical

Skills:

. Exceptional oral and written communication skills

. Office Organization and Maintenance

. Commitment to the completion of projects

. Able to learn new concepts and ideas quickly

. Proficient with Microsoft Word, Excel and PowerPoint

programs

. Working knowledge of Adobe Photoshop, Illustrator, etc.

. Knowledge of Macromedia software (Dreamweaver, Fireworks,

Flash, etc.)

Employment History:

January 2010 - August 2010

New-Com, Inc.

North Las Vegas, Nevada

Job Title: Business Development Administrator

Responsibilities:

. Coordinated and produced proposals for securing

construction projects with various public and municipal

entities.

. Created resumes for key company personnel and profiles for

the subsidiaries' largest projects.

. Searched multiple databases covering the greater Las Vegas

metropolitan area and the states of Arizona, California,

Colorado, Nevada and Utah for new and upcoming construction

projects for three of New-Com's four subsidiaries.

. Assisted the Marketing department with the re-branding of

New-Com and its subsidiaries (new website, business cards,

letterhead, etc.)

. Served as a representative for New-Com on the Associated

General Contractors' Marketing Committee.

November 2006 - August 2009

The Korte Company

Las Vegas, Nevada

Job Title: Preconstruction Services Assistant

Responsibilities:

. Coordinated and produced proposals for securing private and

public/government construction and design-build projects.

. Placed advertisements in construction and ethnic

publications to solicit estimates from small/disadvantaged

businesses pursuant to government guidelines.

. Administered computer file permissions, File Transfer

Protocol (FTP) folders, project numbers and the company's

GradeBeam.com membership.

. Distributed construction plans, drawings and specifications

to subcontractors for cost estimates.

. Gathered information and approved new subcontractors.

. Updated and maintained list of current subcontractors.

. Scanned and sorted estimating files for awarded and lost

projects.

. Proofread estimating and other narrative documents.

. Assisted estimators with other various duties and projects.

August 2005 - November

Wal-Mart Stores, Inc.

Glen Carbon, Illinois

Job Title: Photo Center Specialist

Responsibilities:

. Operated chemical film processor and printer.

. Performed basic maintenance, processing and printing

operations and techniques.

. Ran the Photo Image Controller, Digital Processing

Computer, Digital Drop Box and Kodak Picture Kiosk.

. Priced photographs, services and merchandise.

. Operated the handheld SMART System (pricing, inventory,

film order tracking).

. Provided quality customer service.

. Upheld company policy on copyright issues and unsuitable

prints.

. Started as Photo Center Technician, promoted to Photo

Center Specialist within 3 months.

January 2005 - May 2005

The Walt Disney World Company

EPCOT Theme Park and Associated Properties (Downtown Disney and

Pleasure Island)

Orlando, Florida

Job Title: Costuming Hostess (College and International Program

Internship)

Responsibilities:

. Learned costume requirements and preferences of "on-stage" and "off-

stage" cast members.

. Delivered and collected costumes.

. Cared for uniforms worn by employees with guest contact and

costumes worn by performers.

. Saw to needs of performers.

. Cleaned and organized the performers' wardrobe area.

. Cared for character costumes, both full-body suit with head

costumes and face characters.

August 2000 - December 2004

Southern Illinois University Edwardsville Foundation and Alumni

Association

Edwardsville, Illinois

Job Title: General Clerk

Responsibilities:

. Maintained combined Foundation and Alumni Association computer

database.

. Processed Alumni Association membership payments and donations to

the University/Foundation.

. Managed large mass-mailing projects.

. Answered telephones.

. Typed letters.

. Created and maintained spreadsheets.

. Organized and filed Foundation account information.

. Performed basic miscellaneous administrative tasks.

Academic Honors and Awards:

. National Honor Society - 1998-2000

. SIUE Dean's List - 3 Semesters

. SIUE Honors Scholar - 2000-2004

. National Dean's List

A list of references is attached.

References:

Mr. Brady Stevens, Chief Operations Officer Mr. Ted Giza, Business

Development Manager

New-Com, Inc. New-Com, Inc.

412 East Gowan Road 412 East Gowan Road

North Las Vegas, NV 89032 North Las Vegas, NV 89032

702-***-**** 702-***-****

Mr. Greg Korte, President - Las Vegas Division Mr. Steve Rollins,

Director - Preconstruction Services

The Korte Company The Korte Company

9225 West Flamingo Road, Suite 100 9225 West Flamingo Road,

Suite 100

Las Vegas, NV 89147 Las Vegas, NV 89147

(702) 228 - 9551 (702) 228 - 9551

Mr. Shawn Davidson, Assistant Store Manager Mrs. Cathy Crook, Photo

Center Department Manager

Wal-Mart Stores, Inc. Wal-Mart Stores, Inc.

400 Junction Drive 400 Junction Drive

Glen Carbon, IL 62034 Glen Carbon, IL 62034

(618) 659 - 1603 (618) 659 - 1603

Mr. Kevin Martin, Director Mrs. Gayla Bruning, Assistant

Director

Southern Illinois University Edwardsville Foundation Southern

Illinois University Edwardsville Foundation

Campus Box 1082 Campus Box 1082

Edwardsville, IL 62026-1082 Edwardsville, IL 62026-1082

(618) 650 - 2345 (618) 650 - 2345



Contact this candidate