Customer Service Training

Barone L Sibley

Work: 229-***-****

Email:

abk1yk@r.postjobfree.com

Country of Citizenship: United States of America

Veterans Preference: 5-point preference based on active duty in the U.S. Armed Forces

Registered for Selective Service

AVAILABILITY Job Type: Permanent

Work Schedule: Full Time

TARGET LOCATIONS Central/Augusta, GA, US

Southwest, GA, US

WORK EXPERIENCE U.S Air Force 11/2004 to Present

Yokota AB, APO US Salary:

1500 Bi-

Weekly

Hours

per

week: 40

Transportation

- Developed vehicle, equipment safety operating instructions on

commercial vehicles ex.( wrecker, fork lift, bus, emergency response

and material handling equipment) within DOT, OSHA, Public Law 99-

570,Commercial Vehicle Safety Act of 1986 and 49 CFR

- Reviewed/updated operator and equipment qualification requirements

ensured mandatory refresher training was conducted on 8K+ personnel

- Analyzed vehicle and equipment cost of operation ratio for 125

vehicles - eliminated over budget vehicle contracts saving maintenance

and manpower funds

-Yokota Air Base vehicle and equipment evaluator. Single source for

qualifying all military and civilian personnel on various vehicles

(Tractor/Trailer, Forklift, Passenger Bus).

-Managed work centers. Hand selected to supervise/manage operations

as weekend duty supervisor assured safe completion of all duties.

-Established work methods and performance standards. Logged 13,600

request in the Online Vehicle Information Management System

attention to detail ensured error-free documentation.

-Yokota Air Base Flight Line Training Program Manger.

Ensured up to 300 military and civilian members are properly trained

and qualified on day and night flight line operation within five feet of

20+ aircraft valued over $1B.

-Managed over 574 contract foreign national personnel, responsible for

490 military contract vehicles during their movement to more than 20

locations throughout Kuwait and Iraqi. Logged 1.5M miles delivering

250K tons of cargo without incident best safety record in the 37th

Transportation Group.

- Skilled in Microsoft Office and Windows Software worked daily with

developing power point excel documents

-Six years of accident free Tractor Trailer, Forklift 2-20K, ATV 10k,

Tug 2-10k operation log over 300,000 road miles.

-Skilled in various cargo securing and loading procedures (Tarps, cargo

straps, chains & binders)

-Operated in warehouse environment received, shipped,delivered

cargo reported damaged cargo missing labels and double pulled items

worked directly with customers solving discrepancies on DD 1348

-Delivered hazardous cargo on a daily basis ensuring it was properly

secured; labeled tracked and delivered Also ensured each section

received proper MSDS paper work in accordance with OSHA, EPA,

State, and Local.

-Worked directly with Yokota AB HAZMART Pharmacy receiving and

delivering hazardous waste (cylinders, batteries, asbestos materials,

ammo, Oil ect.) with the use of HMSS, SATS and DD 1348’s

-Prepared and presented staff briefings on status of training for 90 plus

personnel in monthly staff meeting.

- Developed power point presentations briefed staff on equipment and

vehicle training status for 150 personnel monthly

- Led weekly safety meeting addressed accident prevention and

awareness also answered questions/concerns about accident reporting

procedures

- Communicated directly with operators to further analyze/record the

operability of vehicles/equipment

- Diverse communication capabilities has worked with contractors,

multi nationals, each service of the military and port transportation

authority’s with minim error or lack of communication

(Contact Supervisor: Yes, Supervisor's Name: MSgt Griffin,

Supervisor's Phone: 315-***-**** )

EDUCATION

USAF Vehicle Operator Apprentice Course

Ft.Lenord wood, Mo United States

Associate Degree - 3/2005

10 Semester Hours

Major: Transportation

Description:

Provides training to personnel in the processes, functions, duties, and

responsibilities applicable to vehicle operations. Provides

familiarization training on certain Air Force vehicle types. Topics

covered include: Organizational Structure; Training; Computer

Operations; Customer Service; Accident Reporting; Hazardous

Substance Guidance; Servicing and Cleaning; Radios; Operator Care;

Wheel Assembly Removal/Replacement; Protocol; Operate a

Commercial Cargo Truck; Wrecker Introduction; Tractor and Trailer

Combination; Forklift Operations; Loading, Lashing, and Covering

Cargo; 28 Passenger Bus Operation; Deployment; Flight line; and 44

Passenger Bus Operation.

(AIR FORCE TRAINING HISTORY COURSE: J3ABP2T131 000)

Air University

Alabama, Montgomery US

Some College Coursework Completed

32 Semester Hours

Major: Transportation Administration

Relevant Coursework, Licensures and Certifications:

Airmen Leadership School, Communication, Diversity, Transportation

Management and Hazmat Certification

JOB RELATED

TRAINING

Class A Commercial Drivers License (10/10/2007)

Any Tractor /Trailer with a GVWR of 26,001 LBS. or more

ADDITIONAL

INFORMATION -Air Force Trainers Course (10/24/2006)

A management tool to plan, conducts, and evaluates a career field

training program. Also, it is used to help supervisors identify training

at the appropriate point in an individual career. Identifies task and

knowledge training requirements for each skill level in the specialty

and recommends education and training throughout each phase of an

individual career.

-Army Achievement Medal (03/21/2006)

Awarded for Meritorious Service while serving with a Medium Truck

Detachment in support of Operation Iraqi Freedom.

Contact this candidate