Janet Bianchini

**** **** *** **., *** Diego, CA 92102

abk1wj@r.postjobfree.com

619-***-****

OBJECTIVE

To obtain a position in the Animal Care Industry that combines my

lifelong love of animals with my extensive customer service, social

work and management experience.

AFFILIATIONS

VP Events and Fundraising - Chihuahua Rescue of San Diego

. volunteer rehabilitation foster home and adoption event

coordinator.

. Created and maintain database of all foster dogs from intake to

adoption.

EXPERIENCE

Property Manager - Summercrest, Related Management - National City,

California (August 2009 to Present)

Promoted to Property Manager in the shortest period of time in

company history

. Ensure that all work activities were conducted in accordance

with Section 8, LIHTC and Fair Housing requirements.

. Handle day to day operations of subsidized housing complex

consisting of 372 apartments.

Property Manager - La Regencia, Garden Communities - San Diego,

California (June 2006 to Present)

Delivered first class customer service and management at San Diego's

leading Property Development and Management Company.

. Awarded Property Manager of the Year.

. Awarded Outstanding Collections Award.

. Handled the day-to-day operations of apartment complex

consisting of 560 apartments.

. Ensured all work activities were conducted in accordance with

Fair Housing requirements.

. Marketed property effectively to ensure high occupancy levels.

. Supervised leasing and maintenance staff.

. Initiated projects to enhance curb appeal and negotiated and

coordinated vendors.

Intake Referral Specialist - United Behavioral Health - San Diego,

California (December 2005 to February 2006)

Delivered customer service to United Health Group members accessing

their mental health benefits.

. Assisted members in accessing their mental health benefits.

. Provided referrals to appropriate treatment/providers.

. Provided crisis intervention as needed.

Disaster Call Center Supervisor - Newgen - San Diego, California

(September 2005 to November 2005)

Provided supervision of 40+ Disaster Helpline Customer Service

Representatives in FEMA call center.

. Monitored and trained new staff.

. Provided crisis intervention as needed.

Director of Family Supports - Independence Residences Inc. -

Woodhaven, New York (September 2002 to July 2005)

Provided comprehensive community services to individuals with

developmental disabilities, visual, and other impairments.

. Managed department programs and supervised staff of 40 members.

. Assured quality of services provided met standards of governing

state agencies. Ensured budget compliance.

. Reported directly to the Executive Director and Board of

Directors.

. Compiled and analyzed data for quarterly and annual

incident/allegation trend reports.

. Conducted and coordinated all investigations for incidents and

allegations, all intra-agency audits.

Program Coordinator - Contemporary Guidance Services - New York, New

York (October 2001 to September 2002)

Provided high quality rehabilitation services to developmentally

disabled individuals through creative and personalized programs that

maximized individual potential for their vocational success.

. Supervised instructors of the vocational training programs and

Medicaid Service Coordinators.

. Monitored compliance with funding agency's regulations.

Quality Assurance Specialist - Saint Christopher-Ottilie - Sea Cliff,

New York (February 2001to October 2001)

Monitored services delivered to developmentally disabled individuals

to ensure compliance with funding state and federal agencies.

. Conducted investigations of incidents and allegations in the

agency's OMRDD and DOH residences.

. Compiled and analyzed data for quarterly and annual incident

trend reports.

. Conducted intra-agency audits to monitor residence compliance

with regulations.

Vocational Trainer - Institute for Community Living - Brooklyn, New

York (December 1999 to September 2000)

Provided vocational rehabilitation services to formerly homeless,

substance abusers to ensure enduring vocational success was achieved.

. Developed and implemented Food Service Training Program for MICA

clients.

. Responsible for all kitchen operations.

. Crisis intervention/ short term counseling.

EDUCATION

Queens College, Flushing, NY

Accounting Major, 2004-2005

Adelphi University, Garden City, NY

Masters in Social Work (MSW)

Certified Social Worker (LMSW, NY), 1996

State University of New York at Stony Brook, Stony Brook, NY

Bachelor of Science in Social Work, 1995

SKILLS

____________

Proficient in Microsoft Windows 95-Vista, Microsoft Word, Excel,

Outlook, and Internet.

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