Customer Service High School

MELANIE S. MECHLING

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KITTANNING, PA 16201

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CAREER GOAL TO OBTAIN AN OFFICE ASSISTANT POSITION, ENABLING ME TO UTILIZE MY

SKILLS AND DEVELOP CAREER PROGRESSION.

COMPUTER SKILLS

MICROSOFT WINDOWSXP MICROSOFT EXCEL

INTERNET MICROSOFT OUTLOOKL

WORK HISTORY

OVER 9 YEARS CLERICAL EXPERIENCE

8/2008 to Mc KESSON CORPORATION, PITTSBURGH, PA

PRESENT GENERAL CLERK II

BALANCE PAYMENTS TO EXPLANATION OF BENEFITS RECEIVED BY MAIL AND

ELECTRONICALLY FOR HEALTHCARE PROVIDERS IN A TIMELY MANNER,

RESPONSIBLE FOR EIGHT RADIOLOGY CLIENTS, COMPLETE DAILY DEPOSIT SLIPS,

RECORD DAILY DEPOSIT REPORT ON AN EXCEL SPREADSHEET, FAX WEEKLY

BANK DEPOSITS, PREPARE CERTIFED MAIL, PREPARE BATCH COVERSHEET FOR

EACH BATCH PAYMENT TO BE SCANNED, SORT IN-COMING MAIL FOR FORTY

CLIENTS EACH MORNING, OPERATING PITNEY BOWS MAIL MACHINE AND

PRACTICE STRONG CONFIDENTIALITY SKILLS.

2/2003 to ARMSTRONG COUNTY COURTHOUSE, KITTANNING, PA

8/2008 GENERAL CLERK

PREPARE ABSENTEE BALLOTS AND DISTIBUTE THEM TO ELEIGBLE VOTERS IN A

TIMELY MANNER, RECORD ABSENTEE BALLOTS RECEIVED IN THE OFFICE, ASSIST

THE DIRECTOR OF ELECTION WITH THE GENERAL AND PRIMARY ELECTIONS,

UPDATED VOTERS’ RECORDS, EDUCATED THE PUBLIC ON THE TOUCH SCREEN

VOTING UNITS, ASSISTING LOCAL CANIDATES WITH THEIR PETITIONS,

ANSWERING THE PHONE, ORDERING OFFICE SUPPLIES ONLINE, CLERICAL SKILLS

AND KNOWLEDGE OF BASIC OFFICE EQUIPMENT.

6/2000 to ATTORNEY AT LAW, KITTANNING, PA

8/2003 SECRETARY

GREET CLIENTS, SCHEDULE APPOINTMENTS, DIRECT CALLS FROM A MULTI-

PHONE LINES, TYPE LETTERS FROM A DICTAPHONE, PREPARE DOCUMENTS AND

PRACTICE STRONG CONFDENTIALITY SKILLS, PERFORM GENERAL OFFICE DUTIES

AND OPERATE VARIOUS OFFICE EQUIPMENT.

4/1998 to ELDTERON STATE BANK, ELDERTON, PA

6/2000 TELLER

COMPLETE CUSTOMERS TRANACTION, ANSWER TELEPHONE, HANDLING LARGE

AMOUNTS OF MONEY, COMPUTER SKILLS, CUSTOMER SERVICE AND

CONFIDENTIALITY SKILLS.

8/1996 TO BON-TON, INIANA, PA

4/1998 SALES ASSOCIATE

ASSISTING CUSTOMERS WITH PEUCHASES, COMPLETING PURCHASE

TRANACTIONS VIA CASH, CHECK OR CREDIT CARD.

EDUCATION

8/1980 to FORD CITY JR/SR HIGH SCHOOL, FORD CITY, PA

6/1986 DIPLOMA

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