Sales Customer Service

Kellie Reinert

**** **** **** - *********, ** ***40

abk1p9@r.postjobfree.com - 321-***-****

Qualifications and Capabilities

. Real-world experience in public relations, book publishing, assistant

management, customer service, proof-reading, copy-editing, reporting,

advertising via social media tools and blogging.

. Three plus years experience in communications and public relations as

seen in my time with various news outlets, internships and

extracurricular activities while obtaining my Bachelor's Degree.

. Exceptional communication skills demonstrated by my education in

journalism and through building relationships with people of diverse

backgrounds. Easily connects with clients and has the ability to

quickly develop a rapport.

Journalism and Communications Education

University of Florida Gainesville, FL

Jan. 2007 - Aug. 2009

Bachelor of Arts in Journalism and Communications

Brevard Community College Melbourne, FL

2004 - 2006

Associate of Arts Degree earned

College Activities and Leadership

Society of Professional Journalists, Executive Publicity Chair, UF Chapter

Spring 2007 - May 2009

. Assumed leadership upon 110 members and named SPJ Campus Chapter of

the Year from 2008-2009.

. Allowed me to effectively communicate with non-profit organizations,

community groups, private sector companies, volunteers, members and

outside individuals to coordinate and manage events.

. Effectively led the fundraising for the organization, setting monthly

goals and always exceeding them.

Theatre Strike Force: Improvisation, member, UF Chapter

Fall 2008 - Spring 2009

. Leadership skills increased, giving me the courage to perform in front

of hundreds of people. Became more spontaneous with on-the-spot

thinking and increased reaction time.

. Improvisation aided in listening and communication skills. Learned to

be specific and build relationships.

. Exceptional public speaking skills developed throughout classes and

performances.

College of Journalism and Communications Study Abroad, France

Summer 2009

. Led engaging interviews with people all around the country to produce

several short stories and blogs.

. Studied Journalism ethics and French culture while abroad.

Relevant Work Experience

Mary Kay, Independent Sales Consultant

September 2009 - Present

Melbourne and Orlando, FL

. Successfully recruited 12 working sales consultants, teaching them

many sales and business techniques.

. Set goals and weekly and monthly quotas for my business while managing

my recruits to help them set and attain their goals and quotas.

. Work purely off commission of sales and a percentage of the sales made

by my recruits.

Letter Perfect, Freelance Editor

July 2010 - Present

Melbourne, FL

. Edit short stories and novellas to be published via iUniverse, an

online publishing company.

. Work to promote stories by developing press kits and releases. Also

contact local media and plan book signings and readings.

The Independent Alligator, Copywriter and Reporter January

2009 - May 2009

Gainesville, FL

. Worked under strict deadlines to produce hard news and feature

stories.

. Edited many submissions made by freelance writers along with the

layout and design of the daily printed newspaper published to over

50,000 students, staff and alumni.

Houghton Mifflin Harcourt Publishing, Publicity Intern

May 2008 - August 2008

New York City, NY.

. Constructed and edited several published press releases and created

various press kits sent to multiple publications and editors

throughout the US.

. Helped coordinate book readings and signings for authors such as Paul

Tough, Philip Roth and Karen Tack.

. Aided with day-to-day functions including: data entry, market research

and client correspondence.

Florida Today, Freelance writer

February 2007 - August 2007

Melbourne, FL

. Gained experience using editing, critical thinking and fact checking

skills.

. Conducted interviews with local citizens published in the biweekly and

daily newspaper.

One Thousand Steps, Retail Sales Associate and Supervisor

August 2006 - January 2008

Melbourne, FL

. Worked under a strict daily sales quota, earning commission based off

the number of units sold and the total amount of the purchase.

. Less than one year later, promoted to Supervisor and assumed the

responsibility of overseeing a small team of sales associates and

ensuring they followed the store goals and quotas to maximize store

revenue.

Hollister Co., Assistant Manager

November 2004- August 2006

Melbourne, FL

. Assisted the managers in daily store operations.

. In charge of interviewing, hiring and training sales associates who I

later managed to help meet end of the month marketing goals.

Skills and Interests

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. Courses and real-life experience contributing to a deep working

knowledge of Adobe Photoshop, InDesign, Microsoft Office and AP Style.

. Loves to spend time with German Shepherd, Brody.

. Spends Saturdays at football games or in front of the TV, typically

cheering on the Gators.

. Well-practiced as a musician with experience in song writing. Can play

the violin, acoustic guitar and several percussion instruments such as

drums.

. Enjoys travel and exploring other cultures while learning about people

all over the world.

References available upon request

Contact this candidate