Customer Service Teacher

Rolanda D. Dennis

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Home 850-***-**** **** Munson Landing Rd

Tallahassee, FL 32305

RealMrsDennis.com

Career Objective I am seeking a position that will allow me to display my

wonderful customer service skills and goal oriented

attitude. I am a very loving and caring individual who

respects the needs and feelings of others. I am very

professional and I take pride in the work that I am

assigned to do. Thank you so much for your valued time and

I look forward to speaking with you soon.

Education H.S. Diploma 1998

Rickards High School, Tallahassee, Fl

A.A., General Studies

Tallahassee Community College Tallahassee, Florida. I am

currently attending Tallahassee Community College and

studying for my A.S. Degree in Early Childhood Education as

I have completed all of my course work to obtain my A.A.

Degree in General Studies. I will be transferring to

Florida A&M University in the Fall of 2011 and will be

working towards my B.A. and Masters in Social Work.

Certificate, 20 Hour Introduction to Childhood

Kids Incorporated of the Big Bend, Tallahassee, Florida

Certificate, 10 Hour Infant/Toddler

Kids Incorporated of the Big Bend, Tallahassee, Florida

Certificate, 10 Hour BOS

Kids Incorporated of the Big Bend, Tallahassee, Florida

Certificate, CDA

Kids Incorporated of the Big Bend, Tallahassee, Florida

Certificate, First Aid/ CPR

Red Cross, Tallahassee, Florida

Relevant Experience

Assistant Teacher 2001 to 2001

Imagination Station, Tallahassee, Florida

It was my duty to assist the lead teacher in any planning that was to

be done; I assisted in the feeding, supervision, and

interaction with the children. I cleaned, sanitized, and

organized centers and ensured that every toy was in working

condition.

Assistant Teacher 2002 to 2002

YMCA, Tallahassee, Florida

It was my responsibility to assist the lead teacher in any

activities, planning, parent involvement or duties that

were for the welfare of the children.

Lead Teacher 2002 to 2004

Dick Howser Center, Tallahassee, Florida

It was my responsibility as a lead teacher at Dick Howser to provide

loving care and support to typical and special needs

children. I was responsible for assisting the children in

any skills they needed help with, such as feeding,

dressing, transitioning, and speech.

Lead Teacher 2004 to 2005

Annsworth Academy, Tallahassee, Florida

It is my responsibility as a lead teacher to ensure the safety and

well being of the children thought the center. I am

responsible for teaching them the proper skills and

ensuring the correct development so that they will have a

successful future

Teacher 2005 to 2005

Kids Incorporated, Tallahassee, Fl

It is my responsibility to ensure the safety of all children through

the center. I teach the skills that will be needed, and

provide love and commitment to them. I communicate with the

parents on a daily basis in a very professional manner and

show respect to all staff members and parents around me.

Teacher 2005 to 2005

Kingdom Kids, Tallahassee, Fl

It was my duty to provide an accurate daily schedule and routine for

infants. I was responsible for recording the children's

daily information for the parents and company records. It

was my job to hold a positive, trustworthy relationship

with the children and parents.

Floater

2006 to 2006

Precious Years, Tallahassee, Fl

It was my duty to float to each room

and assist teachers with any activities they had for the

day. I was also in charge of supervising and providing

snack for the after school children.

Teachers Aide

2006 to 2007

Tallahassee Museum, Tallahassee, Fl

The duties include assisting the lead

teacher with any and all scheduled activities for the day.

Preparing supplies for each class, setting the play yard

for the children and providing parent teacher

communication.

Lead Teacher/ Supervisor

2007 to 2008

Tallahassee Museum, Tallahassee, Fl

I am in charge of supervising the

children, providing lesson plans for each week, scheduling

special fieldtrips for the group, providing parent teacher

communication at all times, communicating with director and

staff about any special projects and recent events,

supervising any staff on my shift, maintaining paperwork

that I am responsible for on my shift, and providing any

reports that are due.

Sales Coordinator

2008 to Present

Holiday Inn Capitol East, Tallahassee, Fl

It is my duty to provide information in

regards to the meeting, banquet and

catering request. I am responsible for

creating the BEO's (Banquet event

orders) which is detailed information and

charges for the groups who will be

hosting their events at our hotel. I am

also in charge of assisting the Sales

Director in daily duties. In my daily

duties I utilize a fax and copy machine. I

file records and update files. Contact

clients on a daily basis. Attend meetings

and write proposals.

Contact this candidate