Customer Service Training
Resume:
**** ****** *** ** #* Albuquerque, NM. ***** 505-***-****)
***********@*****.***
Jarrod W. Charles
Objective:
A highly skilled and motivated individual with a diverse background seeking an
employment opportunity to utilize my education and work experience. Very computer
literate and customer savvy.
Experience:
05 to still employed General Mills\Manpower Albuquerque, NM
Forklift operator\loader\logistics
Loading semi-trailers
o
Unloading semi-trailers and storing product in warehouse
o
Updating warehouse management system consistently
o
Stocking raw materials for product processing
o
02-2005 to 08-2007 JELD-WEN Doors Systems (warehouse) Klamath Falls, Oregon
Door inspector
Grading species grade for corresponding order
o
Adjusting saw blades to 100th of an inch for precise dimension
o
Adjusting saw speed for maximum ‘quality’ production of product
o
Tracking and picking orders in a warehouse management system (WMS)
o
Weekly maintenance on trim saw to enable top quality performance
o
02-2003 to 02-2005 Kla-Mo-Ya Casino Chiloquin, Oregon
Security Officer
Securing all assets of casino
o
Respond to all emergencies, medical and non
o
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Provide any customer service as needed
o
05-1997 to 11-2001 Columbia Forest Products Klamath Falls, Oregon
Forklift and machine operator (warehouse)
Loading and unloading all machinery and boxcars
o
Moving materials through warehouse/plant safely and efficiently
o
Operating machinery: steam Dryers, 4’ & 8’ lathes, Hashimoto 4’ & 8’
o
composers, raiman, and hot presses
Maintained all machinery and performed weekly maintenance as scheduled
o
or before to ensure production and high quality of product
Education:
09-2001 to 08-2002 Klamath Community College Klamath Falls, Oregon
General Studies
09-2002 to 02-2005 Oregon Institute of Technology Klamath Falls, Oregon
Business Information Systems
Business management, marketing, and leadership skills training
o
Office systems/programming/database management
o
Accounting principles
o
Data entry software
o
08-2007 to 05-2009 Institute of American Indian Arts Santa Fe, New Mexico
Graphic Design/Moving Images
Design and editing software
o
Illustration and movie production
o
Working very closely with clients and their expectations
o
Certificates:
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3 – Customer service classes completed. 3- CPR and First aid training classes
completed. 2 – Fire brigade training courses. 2 – OSHA safety training
courses completed. 4 – Annual forklift safety training courses completed
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Contact this candidate