Customer Service Medical

Anne T Kleinschmidt

**** ****** ****** * ● Saint Paul, MN 55108

Minneapolis Business College Placement Office ● 651-***-****

EDUCATION Minneapolis Business College, Roseville, Minnesota

Graduate of Medical Assistant Program, June 2010

GPA 3.61

AREAS OF Anatomy and Physiology Medical Laboratory Procedures

STUDY Pharmacology Medical Office Systems

Medical Administrative Procedures Medical Terminology

Medical Clinical Procedures Business Communications

Medical Insurance Professional Development

SKILLS Billing, Coding, and Insurance Phlebotomy

Electronic Medical records Prescription Protocol

Injections Specimen Collection

Laboratory Testing Spirometry / EKG

Medical Asepsis Vitals / Charting

Medical Transcription CPR / First Aid Certified

EXTERNSHIP

April to Minnesota Center for Obesity, Metabolism and Endocrinology

June 2010 Eagan, Minnesota

Roomed patients; took vitals; performed phlebotomy; EKGs, ear

irrigations, and urinalysis; prepared procedure trays; faxed prescription

refills; and phoned appointment reminders.

EXPERIENCE

September 2008 to Allianceone, Mendota Heights, Minnesota

January 2009 Account Representative

Complied with state laws regarding legal rights; handled up to $500 in

credit card payments daily; and maintained responsibility for

confidential account information.

August 2007 to British Petroleum, Mahtomedi, Minnesota

April 2008 Customer Service Representative

Handled up to $600 in transactions daily; maintained a clean

environment and public image; received and organized inventory; and

performed closing procedures.

September 2006 to BNSF Railway, Saint Paul, Minnesota

June 2007 Inspection Gate

Maintained safe inspection area for employees and drivers; complied

with safety regulations; and inspected equipment and hazardous

material loads for damage.

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