T. J. Mahan
**** ******* ***** **. . *********, TN 37922
abk1lr@r.postjobfree.com
Business Overview
Background includes a proven record of promotions and experience in sales,
operations management, sales management, recruiting, and business
development in highly competitive, customer oriented industries. Success
has been based in highly developed skills for managing daily business
operations and increasing revenues by building a network of professional
contacts, implementing sales efforts that increase the account base, and
effectively training the sales staff. Additional strengths include:
-customer service -sales/business planning
-budgets/forecasts
-staff development -sales presentations
-sales/revenue growth
-operational compliance -operations management
-problem-solving
-quality -relationship building
-networking
Professional Experience
INTEGRITY METALS, Knoxville, TN 2009-2010
Territory Sales Manager
Responsible for growing my territory by value selling and relationship
building. Territory included Eastern Tennessee, Southeast Kentucky and
West Southwest West Virginia. Manage every aspect of territory
activity including promotion, sales, growth and maintenance.
Demonstrate the profitability of our products and services to current
customers within my territory.
AT&T ADVERTISING & PUBLISHING, Knoxville TN 2008-2009
Account Manager
Meeting and exceeding aggressive sales quotas by initiating calls to
current as well
as prospective customers to develop the customers' Yellow
Pages, internet advertising on
YellowPages.com, and search engine advertising programs on
Google and Yahoo. Discussing
customers' business strategies and develop advertising
programs to meet their needs. Preparing
advertising layouts and background information for
advertising programs to meet the needs of
each customer. Organize and prioritize work to meet
customer and directory deadlines.
SUPERIOR DETECTION SYSTEMS, Nashville TN 2003-2008
Sales Specialist
Responsible for generating new business, residential and B2B, by value
selling.
Averaged 30-35 new sales per month, generating over $500K in recurring
revenue per year. Recognized by owner of company for sales
accomplishments. Maintained accounts to ensure customer satisfaction
and obtaining referrals.
Timothy J. Mahan
Page 2
Professional Experience (continued)
SECUREONE, Knoxville TN 2002-2003
Regional Call Center Manager
Managed three call centers including implementation and distribution
of leads as well as ensuring branch quality. Responsible for
recruiting, hiring, and training new telephone sales representatives.
Allocating leads and information of potential clients to the sales
force.
DIALAMERICA MARKETING, Knoxville TN 1998-2002
Program Manager 2001-2002
Promoted into this key leadership role to coordinate and supervise all
aspects of branch operations for this financial and telecommunications
services marketing corporation as well as implement directives that
increase revenues, expand the customer base, and improve productivity.
Shift Manager 2000-2001
Assisted the Program Manager with managing/improving operations and
training/supervising staff members on company policies, effective
communication, quality assurance, and customer service.
Supervisor 1999-2000
Managed responsibilities for training and retaining employees as well
as monitoring individual performance to generate sales/revenue growth.
Sales Representative 1998-1999
Consistently secured new business and maintained a low cancel rating
by using a sales approach that involved (1) establishing customer
relationships, (2) highlighting program benefits, (3) handling
objections, (4) closing the sale.
Education
University of Tennessee 1998-2001
Middle Tennessee State University 1996-1998