LINDA J. DAMSKER
Alpharetta, GA 30009
abk1bg@r.postjobfree.com
SUMMARY
A self-starting medical administrative professional with extensive hospital
and medical office experience. My strengths include effectively managing
all aspects of patient administration including check-in, check-out,
appointment and surgery scheduling and insurance benefits/precertification.
I combine excellent organizational and communications skills and as a team
member, provide the highest quality of administrative care, including an
extensive knowledge of medical diagnoses and terminology.
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
Providence Women's Healthcare, Roswell, Georgia
Front Office Receptionist
11/07 - 4/10
Worked for a doctor, nurse practitioner and physician's assistant.
. Check-in and appointment scheduling of patients.
. Surgery scheduling and insurance verification and precertification.
. Scanning of patient charts into electronic medical records system.
. Organization of regularly scheduled in-office staff meetings.
. Answered extremely busy phone lines and triaged appropriately.
Northside Women's Specialists, Roswell, Georgia
Patient Service Representative 2/03-
10/07
Front desk receptionist for a six doctor, five midwife group.
. Coordinated the patient check-in process, including verification of
insurance benefits, collection of copays and account balances,
dissemination and collection of history forms and demographic sheets,
communication of office policies and procedures to new and established
patients
. Answered incoming phone lines triaging calls appropriately and
scheduling appointments
. Disseminated daily provider schedules
. Maintained the inventory of office supplies
. Participated in the transition from physical charts to an electronic
medical record system
Baystate OB/GYN, Springfield, Massachusetts 10/96-
12/02
Site Manager
Senior front desk administrator of a midwife practice associated with a six
doctor group.
. Utilized computerized software for efficient patient registration,
scheduling and discharge
. Obtained all medical precertifications to assure expedient patient
care
. Assembled and prepared patient medical charts for appointments with
doctors/midwives
. Maintained all laboratory test results for inclusion in patient charts
. Established patient relationships through consistent telephone contact
and addressed patient concerns
regarding their appointments
Roper Hospital, Charleston, South Carolina
Registration Representative
8/93-8/96
Patient registrar for a 300-bed hospital, including emergency room
admissions and discharges.
. Cleared all insurance information and precertifications prior to
patient admissions
. Completed patient charts in the Ambulatory Surgery Department for the
medical staff
. Provided initial and follow-up patient contact via telephone and in
person
. Interacted daily with physicians and nurses for all patient care and
their concerns
. Coordinated services with outpatient and emergency room supervisors
EDUCATION
City College of New York (CCNY) New York, NY
Business and Marketing Management