Customer Service Management

Britney A. Holmes

home:

**** ******* *** **** *** 607

Knoxville, TN 37912

901-***-****

email:

abk19h@r.postjobfree.com

OBJECTIVE: To obtain employment in the fields of communications, clerical

and administrative, media relations, sports communications,

management, or customer service

SUMMARY: . More than four years of writing and reporting experience

for both a major daily as well as local and campus television

and radio station.

. Proficient with MS Office, Final Cut Pro, and camera use

. Cumulative G.P.A. 2.96

. Highly interested in news, management, production, writing, and

reporting

. Intern at WVLT-TV, Knoxville, TN: 59th media market

EDUCATION: Master's of Business Administration - Public Administration

Strayer University, Knoxville, TN

Bachelor of Science in Communication May 2010

University of Tennessee, Knoxville, TN

Emphasis on Sports Broadcasting and Entertainment News

Courses taken included:

Leadership & Development Electronic News Writing/Reporting

Communications and Information Media and Society

Print/Web News Writing/Reporting Sports Reporting Across Media

EXPERIENCE:

. Developed great media skills at WVLT - TV in Knoxville, TN.

. Classroom experience with gathering, shooting, editing,

writing, producing news features, personality features, and

stories. Also, learned and enhanced effective ways and

strategies to communicate in business situations.

. Passion for sports broadcasting, promotion, administration, and

management

. Developed weekly stories without missing a single deadline.

EMPLOYMENT

AND

ACTIVITIES: . ProjectGRAD - Team Leader: Knoxville, TN April 2010 - June

2010

. WVLT - TV - Intern: Knoxville, TN January 2010 - May 2010

. The University of Tennessee - Materials and Administrative

Assistant: Knoxville, TN December 2007 - January 2010

. Alpha Kappa Alpha Sorority, Incorporated - President, Zeta Delta

Chapter: Knoxville, TN March 2009 - present

. Allure Dance Team - Captain: University of Tennessee March 2007

- May 2010

. Writer, The Volunteer Channel

. Contributor, The Tennessee Journalist, www.tnjn.com

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