Customer Service Sales

***** ********** *****, ******, ** *****

Cell: 925-***-**** Home: 925-***-****

abk197@r.postjobfree.com

BRIANNA ROE

EDUCATION

University of Phoenix May 2009 to

Present

Health Administration

Related Courses: Health Care Communication and Management

Strategies, Human

Resource Principles and Practices in Health Care, and Legal

Issues in Health Care

Arkansas State University August 2008

to May 2009

Jonesboro, AR

Diagnostic Medical Sonography

Related Courses: Medical Ethics, Microsoft Office Suite, and

Pathophysiology

Parkland College August 2001 to May

2008

Champaign, IL

Associate in General Studies

Related Courses: Medical Terminology and Anatomy & Physiology

WORK

EXPERIENCE

Cathy Jean Shoes August 2009 to

Present

Pleasanton, CA

Store Manager

- Set and strive to exceed sales goals for our store

- Provide excellent customer service while adhering to company

policies

- Supervise the sales associates

- Hire quality staff

New York & Company October 2008 to

August 2009

Memphis, TN & Pleasanton, CA

Sales Associate

- Assist customers with purchases

- Arrange merchandise

- Run the cash register

First Federal Savings Bank August 2007

to August 2008

Champaign, IL

Teller

- Process customers' transactions efficiently

- Answer customers' questions in person and on the telephone

- Balance my cash drawer daily

- Open new checking and savings accounts and certificates of

deposit

Busey Bank October 2006 to August

2007

Urbana, IL

Lead Teller

- Process customers' transactions efficiently

- Assist with balancing the vault

- Balance my cash drawer daily

- Assist my coworkers with problems and questions

Ariva Skincare & Day Spa March 2006 to

October 2006

Peru, IL

Sales Associate

- Answer the telephone and e-mails

- Schedule appointments

- Process internet orders

- Work with vendors to keep the inventory in stock

- Assist clients with skincare products

Beach Community Bank June 2005 to

December 2005

Pensacola, FL

Teller

- Assist customers with transactions and questions about their

accounts

- Answer the telephone

- Balance my drawer daily

- Assist with balancing the ATM and vault

Compass Bank June 2004 to June

2005

Pensacola, FL

Senior Teller

- Process customers' transactions

- Answer the telephone

- Assist customers with questions about their accounts

- Balance my drawer and the ATM

Farmer City State Bank October 2003

to April 2004

Farmer City, IL

Executive Assistant

- Answer the multi-line telephone and direct calls to the

proper person

- Verify insurance on all loans

- Assist loan officers with projects

- File credit information

- Fill-in on the teller line

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