Customer Service High School
Resume:
richard D. Isaiah
Toledo, Ohio 43607
abk183@r.postjobfree.com
OBJECTIVE
To obtain a fulfilling job that will fulfill my degree an opportunity to
apply my education to an organization that demands excellence.
PERSONAL STRENGTHS
As a person of high integrity, I am committed to performing superior work
while demonstrating creativity and innovation. I eagerly accept challenges,
especially those involving hard work, and enjoy finding successful
solutions. With a keen eye for detail, a mind for sports, and a heart for
youth as well as adults, I am responsive, flexible, patient, energetic, and
capable of adapting quickly to a changing environment. While recognizing
when to lead and when to follow, I work hard to get results in everything
that I do.
EDUCATION
The University of Toledo
Bachelor of Science, December 2008
Major: Recreation and Leisure Studies
Scott High School Diploma, June 2004
COMPETENCIES
Leadership:
. Proficient with goal setting, program planning, team building and
performance improvement in a customer driven environment.
. Identifying and prioritizing factors required to achieve results.
. Working with team members to find the best and most efficient
solutions to problems.
. Leading organizational improvement initiatives.
Sales and Customer Service:
. Dealing with a variety of customer situations on the front line in a
face-to-face environment.
. Having the ability to relate to customers and identifying their needs
and expectations.
. Working as part of a sales team to continually reach organizational
and customer requirements.
Communication:
. Continually learning from the changing environment of an organization.
. Communicating and listening efficiently and effectively.
. Experience as a middle manager with communication between higher and
lower level workers.
EXPERIENCE
Fort Meigs YMCA
Position: Fun Bus Program Associate
. Plan and Coordinate various sports, games, and craft activities for
children ages two (2) to eighteen (18).
. Direct and Participate in sports, games, and craft activities for
children ages two (2) to eighteen (18).
. Interact and Supervise Kids in groups as small as two (2) and as big
as sixty (60).
. Three (3) Months bus driving experience.
Students Aiming For Excellence
Position: Tutor Toledo, Ohio
2009-present
. Tutor students in the Elementary and Junior High School grade levels.
Rite Aid
Toledo, Ohio
Position: Sales Associate 2006-Present
. Created and maintained strong customer relationships.
. Provided knowledge to customers regarding new and evolving products on
a daily basis.
. Managed daily operations of the shop floor including customer service,
and inventory control.
. Continually learned new technology and products through selected
training programs.
Cedar Point
Sandusky, Ohio
Position: Intern
Summer 2008
. Organized and ran programs for employees during down time.
. Built and maintained professional relationships with both Top managers
and employees.
. Supervisor of the Employee Recreation Center.
FCA Sports Camp and Camp Storer
Position: Camp Leader Findley, Ohio
2004-2009
. Worked with children from Middle School to High School.
. Created and maintained relationships with kids.
. Provided life, sports, teamwork, and spiritual knowledge to kids which
they can apply to their daily lives.
. Managed daily operations to a group of ten or more kids at a time.
Target Toledo, Ohio
Position: Sales Associate 2005
. Created and maintained strong customer relationships.
. Provided knowledge to customers regarding new and evolving products on
a daily basis.
. Managed daily operations of the shop floor including customer service,
and inventory control.
. Continually learned new technology and products through selected
training programs.
DISTINCTIONS
. Dean's List
. Active member at the Tabernacle of Praise Christian Church.
. Prepare lessons, teach, and run programs in the youth dept. at the
Church I attend.
. High School National Honors Society.
. University of Toledo Football Team 2004-2006
References
Clinton Longenecker Ph.D. Romaldo Brown
Professor of Leadership and Organizational Excellence State Farm
Insurance Agent
The University of Toledo State
Farm
2801 W. Bancroft (419) 480-
1212
abk183@r.postjobfree.com
Bruce Groves Eric Longsdorf
Recreation Administration Professor Recreation Programming
Professor
The University of Toledo The
University of Toledo
2801 W. Bancroft 2801 W. Bancroft
abk183@r.postjobfree.com abk183@r.postjobfree.com
Michael Leake Ralph Green
Hospital Specialist Deputy Sheriff
Pharmaceuticals Toledo Sheriffs
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