Customer Service Manager

*** ******* ***

Selma, AL ***** Phone 334-***-**** or 531-1783

Email ********@*****.***

LATISHA IRBY

Objective To obtain a position in a company that provides the

opportunity for growth and advancement.

Experience 2009-Present Tallapoosa Casino Montgomery, AL

Cage Cashier

Balanced a cash Drawer daily.

Exchange Currency and Pay outs to Guest for Ticket

vouchers, Checks and Money orders.

Provide Customer Service to Guest

Completed all required documents, logs and reports

on all cash exchanges

2009-2009 Wal-Mart Supercenter Montgomery, AL

Sales Associate

Provided Customer Service.

Assist Customer with merchandise purchase on a cash

register daily.

Set up new Modular for merchandise.

Stock Shelves as needed

Assists Dept. Managers with price changes and

inventory counts.

Operate telephones switchboard by directing calls

to the correct extensions.

2006-2009 Hanil E Hwa Selma, AL

Paint Shop Quality Control/Color Tech

Check color on all painted parts.

Test Cohesion on painted parts using a crosshatch

cutter for peeling of paint.

Test gloss on painted parts for any defects from

different Suppliers

Make final inspections for any defects on all

finished parts after Production Inspectors before

shipped to Hyundai Plant

Log all defects in a Paint Shop Defect Log daily.

Log all tests of Cohesion testing in a Paint Shop

Daily Cohesion Log.

Provided different countermeasures Quality Manager

for all defects.

2005-2009 Idle Inn Chevron Selma, AL

Convenient Store Manager

Managed 10 to 15 employees.

Prepared weekly Employees schedules.

Responsible for handling Customer and employees

complaints

Handled store deposits daily from every work shift

Provide training to all new employees.

Handled orders of store inventory as needed.

Responsible for maintaining the up keeping of the

store.

Education 1992-1996 Selma High School

Selma, Al

Graduated with a Diploma in Basic Studies.

1997-2000 Wallace Community

College Selma, AL

Associate in Applied Science Degree in Business

Education Information Processing.

Graduated with a Clerk Typist Certificate

2009-2009 Fortis College

Selma, AL

Completed Courses in Medical Terminology, Body

System, Procedural Coding, Diagnostic Coding,

Medical Law, Communications, Keyboarding I and

Anatomy

Personal Traits Hardworking, Honest, Dependable, Good Communicator

verbally and written work will with others as well

as individually, a quick learner and willing to

learn new things .

Contact this candidate