Customer Service Sales

David K. Agyei

*** ********* # **** **********, ** 35801 . Cell: (848) 228

-1467 . E-mail:abk13s@r.postjobfree.com

EDUCATION

ALABAMA A&M UNIVERSITY

Huntsville,AL

Bachelor of Arts Finance and Business expected Spring 2011

GPA : 3.0/4.0

Relevant Coursework

Finance/Accounting:

. Accounting 1,Accouting 2, Finance and Planning,Probability and

Statistics, International Economics

. Economic statistics, Economic Thought, Money & Banking, Micro &

Macroeconomics

PROFESSIONAL EXPERIENCE

BENCHMARK ELECTRONICS

Huntsville, AL

Customer Service Representative

Feb 2005 - Present

. Promoted Sales of new products and handled client complaints on new

product

. Evaluated financial data and solved online problems of incoming customer

requests.

. Compiled all data into brief written reports appraising company's

performance and value in last fiscal year in both quantitative and

qualitative terms.

. Helped document revenue projections for company's sales department based

on past sales

West corporation

Trenton, NJ

Software Sales Representative

Sep 2005 -

Jan 2006

. Customer service representative, resolved multiple disputable bills

and customer challenges

. Designed test cases for testing and quality assurance work on 2 major

software packages before public release

. Consulted on software projects that involved computational math or

strong mathematical background.

EXTRACURRICULAR ACTIVITIES

ALABAMA A&M BASKETBALL TEAM

Shooting Guard

Aug 2007 - 2008

United NATIONS FORUM on Global

Delegate/Panelist

Jun 2007

. Collaborated with international delegates in discussing alternatives

strategies in dealing with the Global Climate

Crisis and presented our resolution to the UN permanent missions

. Led a group of 15 in formulating a practical solution document that

focused on solving Global Climate Change

INTERNATIONAL CLUB

Huntsville, AL

Member

Sep 2005 -Present

COMPUTER SKILLS

. Operating Systems : Mac, Windows

. Other Software : MS Office, Latex

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