John C. Hoskins

*** ********** *****

Bourbonnais, Illinois 60914

Phone: 815-***-****

abk13r@r.postjobfree.com

CAREER SUMMARY

A highly qualified and analytical information technology executive with

extensive experience in all facets of database administration,

hardware/software, systems analysis, programming applications development,

implementations, installations, integrations, end user support, and

strategic planning. Investigates opportunities to improve processes,

increasing efficiency and boosting savings. A forward-thinking team

builder who continuously achieves goals and drives company growth. Self-

motivated individual that can be trusted to carry out their

responsibilities and establish direction with minimal supervision.

Oracle 11i/ERP Systems ASI Order Management Database

HP QuickTest Professional Microsoft Office Suite Pervasive Database

9.5 Microsoft Access Business Objects

HP Quality Center 9.2 Citrix Crystal Reports

HP Business Availability Success Factors Front Range HEAT

Center Realia COBOL Help Desk

Microsoft Project Micro Focus COBOL FedEx/UPS/CCX Rating

Daptiv IT PPM Microsoft Visual C Novell Netware

Shipping Barcode Systems

Warehouse Management Systems

HARDWARE SKILLS

SOFTWARE SKILLS

SATO Label Printer RF Units Access Points

Toledo Scales Printers Scanners

MAJOR ACCOMPLISHMENTS

. Managed Oracle 11i ERP testing. The Order to Cash system replacement

project involved overseeing twenty-three resources for integration

test 1, 2, 3, User acceptance test 1 and 2. Areas covered order

management, warehouse management, pricing, ATP, finance, materials,

and manufacturing.

. Managed IT System audit process. Worked with IT Operations Director,

IT Network Director, IT Applications Director, IT Group Vice

President, and Finance Manager to facilitate and standardize the

yearly IT system audit process.

. Traveled on-site to implement WMS and SBC systems in Singapore,

Germany, Netherlands, and Canada. Oversaw these implementations in

Brazil, Japan, Australia, Mexico, Costa Rica, and China.

. Productivity improvements over 300K realized during an order

management special message project. Recommended changes to both order

management and warehouse management systems to standardize and

implement work flow to drive system functionality. The result ended

up with not only financial savings but improved productivity within

the warehouse and customer service.

. Reduced handling of 90% of the pick tickets that were printed daily by

recommending changes at minimal cost to a racking project that

eliminated manual printing, sorting and selection of these pick

tickets.

. Managed project to implement carrier rating and services. System

performed economic carrier analysis of orders that directed how orders

would be shipped via different truck and parcel carriers. Final cost

saving was estimated at around 200K annually.

. Implemented electronic data interchange transactions, EDI-215, into

shipping barcode as well as order management systems. Reduced carrier

shipping errors and manual processing in warehouses.

PROFESSIONAL EXPERIENCE

Panduit July, 1988 -

December 2008

Panduit is a leading manufacturer of high quality products for wiring and

communications applications. They are an industry leader with sales over

$500 million. Panduit's headquarters are based in Tinley Park, Illinois

with multiple U.S. locations as well as plants and subsidiaries throughout

the world.

IT Quality Manager March, 2003 -

December 2008

. Oversaw IT quality assurance area. Investigated IT infrastructure

library foundation areas to build road map to improve IT applications

department.

. Standardized and implemented Oracle ERP testing best practices

following the Oracle AIM methodology. Implemented HP Quick test

profession and Quality center. Reduced manual testing by 25% by

automating the testing process.

. Eliminated Oracle ERP Downtime and reduced Oracle implementation

errors to nearly zero via managing the quarterly release cycle.

Implemented best practices for the complete system testing life cycle.

Spearheaded yearly communication to users, coordination between IT

applications, testers, database administrators, operations,

management, installation, post-installations, reviews, and key

performance measures.

IT Warehouse Management System Manager August, 1997

- March, 2003

. Organized warehouse management systems (WMS) worldwide. Worked

closely with corporate/divisional management to prioritize projects on

ROI. Led teams to design, implement, and support WMS.

. Reduced the total cost of ownership by developing a strategic proposal

to centralize the WMS architecture. Requirements included centralized

database, single code base, reduced number of physical servers,

effective user interface, and system monitoring by corporate IT staff.

The proposal also facilitated a cost effective solution for small

startup warehouses and user acceptable response time on functions over

existing low bandwidth lines.

IT Business Analyst August, 1993

- August, 1997

. Lead systems analyst for WMS worldwide. Worked closely with

corporate/divisional management and staffing to implement projects on

time as well as under budget.

. Followed standard project management processes with documents, such as

project plans, project requests, charters, business cases,

communication and risk plans, work breakdown structures, change

management, status summaries, issue logs, as well as closeout

checklists.

IT

Programmer July, 1988 -

August, 1993

. Held responsibility for designing and programming WMS worldwide.

. Worked directly with IT business analyst, corporate, and divisional

management to define as well as implement project requirements.

. Distributed system that ran on Novell, Citrix, Windows 2000, and

Pervasive Database

. Designed main system, sub modules, and database.

U.S. Sprint

A local telephone provider for the Midwest & South

IT Programmer July, 1987 -

July, 1988

. Held responsibility for designing and programming business

requirements to support the U.S. Sprint Midwest credit and collections

department.

. Worked directly with business users and corporate IT staff to define

and implement project request.

. Awarded to the 1987 FON Market Achievers Club

EDUCATION

Bachelor of Science in Computer Science, University of Kansas, Lawrence,

Kansas, 1986

PROFESSIONAL DEVELOPMENT

ITIL V3 Foundation, 2008

Panduit Effective Supervision Series, 2008

Panduit Project Management Series, 2008

HP Software Universe, 2007

MGT-064-003 CAP for IT Change Acceleration Process, 2006

Turnkey HP QuickTest Professional and Quality Center, 2004

Oracle APPS World, 2004

Oracle Warehouse Management Fund, 2003

Oracle e-Business Suite Essentials, 2003

Oracle Inventory, 2003

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