Customer Service Specialist

EDUCATION

University of Illinois at Urbana - Champaign

Bachelor of Science Horticulture Production and Management

May 2010

Concentration in Landscape Design

Concentration in Floral Design

Concentration in Aviation-Private Pilots Program

GPA 3.33/4.0

EMPLOYMENT

Hornbaker Gardens - Princeton, IL

Trees and Shrubs Specialist

2008 - Present

. Responsible for care and maintenance of plant materials.

. Provided customer service to clients.

. Carried out office duties involving customer service, inventory and

ordering.

Water Feature Specialist and Crew Leader 1999 - Present

. Responsible for designing and building ponds and other water features.

. Supervised and managed 3-4 man work crew.

. Carried out office duties involving customer service, inventory and

ordering.

BUNAC Work Abroad - New Zealand

2007 - 2008

New Zealand Employee

. Acquired a working visa in order to obtain employment.

. Majority of employment involved manual labor on organic farms.

Jimmy John's Sandwiches - Champaign, IL

2004 - 2005

Delivery Driver and Sandwich Maker

White Horse Bar and Grill - Champaign, IL

2003 - 2006

Bouncer and Bartender

VOLUNTEER WORK AND COMMUNITY SERVICE

United Church of Christ Hurricane Relief Efforts - Biloxi, MS

Manual Labor Volunteer

2008

United Church of Christ Mission Trips - Native American Reservations

Manual Labor Volunteer

2000 - 2005

Rugby Club Hurricane Relief Efforts - New Orleans, LA

Manual Labor Volunteer

2005

ORGANIZATION MEMBERSHIP AND LEADERSHIP

UIUC Horticulture Club 2005-2007, 2010

UIUC Men's Rugby Club 2003-2006

CERTIFICATIONS

Private Pilots License

2005

REFERENCES

Available upon request.

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