Customer Service High School
Resume:
Tanishia Davis
Missouri City, TX 77459
abk12z@r.postjobfree.com
OBJECTIVE: To obtain a position with Your Company that will allow me to
utilize my supervisory as well as my customer service skills to assist the
military with their daily duties.
WORK EXPERIENCE
2008-June 2009 Kellogg Brown& Root
Iraq
Materials Inventory Team STEAM
. Monitor, review and update STEAM data base by adjusting
the standard and average costs, physical counts and
current balances to ensure proper accountability.
. Create and delete storerooms and add new rows to
existing storerooms.
. Collect inventory data and prepare daily Progress
Reports.(Sitreps)
. Generate inventory data sheets and distribute them to
the warehouse staff for daily inventory and spot checks.
. Manage key reviews more than 350 daily line entries into
STEAM database.
. Inventory Preparation member that conducted staff
assistance and visited outlaying sites which provided
assistance with preparation of multiple DCMA audits
resulting in 100% passing score rates.
2007 to 2008 Kellogg Brown& Root
Iraq
Laundry Foreman
. Supervised numerous subcontractor workers, oversaw
the use of KBR laundry equipment, facilities and
monitored the production of Subcontract staff.
. Complied and maintained work production records.
Verified and signed Time sheets, Conducted daily
meetings. Addressed customer concerns in order to
rectify any problems and make sure the customers
were always satisfied.
. Oversaw various satellites and made sure that the
customers were satisfied at all times. Possess an
in-depth knowledge of the use of professional
laundry equipment and professional laundry
cleaning agents. Recorded weights of laundry
bundles and number of items possessed.
2001 to 2007 Federal Express
Houston, Texas
Customer Service Representative
. Accounts Receivable
. Ensure accounts receivables are processed in an accurate
and timely manner
. Apply customer payments to accounts
. Research and resolve unapplied cash issues to ensure
highest accuracy when applying payments to appropriate
customer(s) account
. Apply credit/debits and account write offs
. Data Entry with high volume of approx: 5k line items
daily Computer Skills: Microsoft
EDUCATION
University of Phoenix
. University of Phoenix (2009-Present)
. Texas Southern University (1996-1998)
. Houston Community College (1999-2001)
. Dulles High School (High School Diploma 1995)
COMPUTER Applications
. All Microsoft Software, Excel, PowerPoint, and Word
. Outlook and Outlook Express
. Adobe Photoshop
. Working knowledge of Adobe Illustrator
. SAP MARKET STEAM
PROFILE
. Ability to work well independently or as a team player
. Excellent communications skills both written and verbal
. Positive and professional attitude at all times
. Capable working professionally with senior leadership
. Strong attention to detail and organizational skills
Contact this candidate