Customer Service High School

Mesepa Jotina Talisoa

**** ******** ***** **,

Hephzibah, Georgia, 30815

Home: 706-***-****

Cell: 706-***-****

abk105@r.postjobfree.com

Resume:

"I am a passionate and devotional individual who has a great deal of

ambition. I strive to be the greatest because settling for best is

overrated. Although I have extensive experience in the Customer Service

industry, I enjoy learning new ideas, and am always up to a challenge. I

get along well with others, while also working efficiently on my own. I am

seeking a position where I can develop and excel while giving a 100% to an

employer."

EMPLOYMENT HISTORY:

Shift Supervisor, October, 2008 - March, 2009, CVS/Pharmacy - Hinesville,

GA

.Lead, supervise, assign and direct all store activities.

.Assist and handle customer relations issues, and promote a positive

shopping experience.

.Organize and execute the display and signing merchandise.

.Administer, and monitor Loss Prevention programs and systems, complete all

cash control procedures, and analyze reports.

Scan Analyst, March, 2007 - June, 2008, Target - San Diego, CA

.Maximize sales by providing extraordinary guest services

.Minimize shrink through proper utilization of Standard Practices, and

proper pricing in the store.

.Maintain signage for displays through the price change process.

.Scan product and tag for each price change to ensure accuracy.

Customer Service Specialist, April, 2006 - March, 2007, Big Lots - Vista,

CA

.Deal with customers either by phone or face-to-face.

.Keep records of customers interactions and transactions.

.Obtain and evaluate all relevant information to handle inquiries and

complaints.

.Responsible for cashing out tills and closing up the store.

Personal Assistant, March, 2006 - December, 2006, Family First - Oceanside,

CA

.Data entry and record keeping.

.Internal and external communication.

.Ran personal errands.

.Scheduling and filing appointments.

EDUCATION:

Bradwell Institute - Hinesville, Georgia

High School Diploma, August 2001 - May, 2005

.GPA: 3.2

.Graduated with a Dual Seal and a Seal with Distinction

SKILLS:

. Typing

. Debating

. Computer programming

. Problem solving

. Management

. Quick learner

REFERENCES:

Furnished upon request.

Contact this candidate