Erica Shepherd
Luverne, AL *****
Cellular: 334-***-****
Work: 334-***-**** ext. 203
Email: *************@*********.***
Executive Director
* Qualified executive director possessing more than five years of
managerial occurrence
* Seeking position utilizing supervisory and directorial competencies
where I can apply my Master of Science in Business Administration
* Dedicated and technically experienced business professional with a
multi-talented administrative support skill set developed through
experience as an administrative assistant and executive director.
* Exceed in reconciling employer hardships with innovative resolutions,
methods and process enhancements established to amplify good
organization as well as consumer satisfaction
* Offer advanced computer skills in Microsoft Office 2000 - 2007
including applications such as Word, Power Point, Excel, and
Publisher.
KEY SKILLS:
* Office Management * Teambuilding & Supervision * Staff
Development & Training
* Policies & Procedures Manuals * Report & Document Preparation *
Records Management
* Spreadsheet & Database Creation * Meeting & Event Planning *
Contracts & Proposals
* Billing
Professional Experience
A New Beginning for You, Inc. (Executive Director)
December 11, 2006 - Present
. manage 30 to 35 employees
. ensure appropriate services are being rendered
. provide/conduct training sessions for new hires
. perform evaluations on employees/clients
. initial assessments of new clients
. create memorandums
. create spreadsheets
. ensure personnel and client's files are accurate
. analyze maintenance of financial statements and records
. ensure conformance to rules and regulations
. prepare/conduct monthly training workshops
. prepare employee schedules for workers
. monthly reimbursement/billing
Kelly Services (Paraprofessional Teaching)
October 6, 2006 - December 11, 2006
. interact with and monitor elementary students
. interact with and monitor high school students
. follow detailed lesson plans
. educate various grade levels and subjects
Selma City Hall (6 Week Internship)
March 6, 2006 - April 20, 2006
. hardware and software inventory
. application screening
. filing
. answer multi-phone lines/transfer phone calls
. create memorandums
. generate spreadsheets
. originate PowerPoint Presentations
. public communication
Concordia College Upward Bound (Dormitory Counselor)
Summers 2004, 2005, 2006
. prepare high school students for the upcoming grade level
. supervise students daily/nightly
. counsel students individually
. conduct group forum sessions
. disciplinary board
. retention committee
Accomplishments & Special Skills
. Computer Proficiencies
. Leadership Skills
. Organizational Skills
. Management Expertise
. Promotion of Administrative Assistant to Director with A New
Beginning for You, Inc. within one year
. Decreased penalties/fines from audits less than a year for A New
Beginning for You, Inc.
. CPR Certification
. ServSafe Protection Manager Certification,
Cert. No. 6938277, 2/25/2010 to 2/25/2015
Education
. Concordia College Selma, Bachelor of Science in Business
Administration
(May 26, 2006)
. South University, Master of Science in Business Administration (
September 12, 2009)
. South University, Master of Science in Leadership (January 11, 2010
- present)