Thomas E. Pottenger

**** * ******* ** **** Phone: 937-***-****

Greenville, Ohio 45331 email: abk0we@r.postjobfree.com

OBJECTIVE: An administrative position utilizing my strategic, analytical,

organizational, supervisory and database management skills.

EMPLOYMENT HISTORY

Assignment Employee, Office Team, Dayton, Ohio May 2009 - present

Assigned to Dayton Aerospace, Inc. Desktop Publishing preparing

proposals for Department of Defense projects for third-party

client. Proofing, editing and formatting proposal documents.

Assigned to Area Agency on Aging, PSA2. Administrative Support to

Executive Team. Worked with Manager of Administration to

coordinate efforts for move to new location. Purchased and

distributed supplies including agency forms. Maintained Purchase

Order records for entire Agency. Maintained agency contact

database.

Assistant Manager, Contribution Services (Operations) January 2006 -

July 2008

The AFTRA Health & Retirement Funds, New York City

Supervise staff of 14 (including payroll). Oversight of member

inquiry area. Resolve performer inquiries regarding benefits.

Monitor submitted payments and reports to assure compliance with

collective bargaining agreements. Correspond with performers,

managers, employers, CPA's, attorneys and Union staff daily. First

point of contact. Maintain, improve and design department

databases (MS Access). Compile data for monthly reports. Conduct

internal, external and internet research. (First two months

through Vanguard Temporaries.)

Computer Trainer and Staff Education Software HelpDesk Technician,

March 2005 - October 2005

Staff Education Department, New York Methodist Hospital, New York

City

Trained Physicians, Nurses and others in use of Cerner PowerChart

CPOE (electronic patient charting). Conducted classes and

inservices. Responded to trouble calls on unit floors and clinical

offices. Graphics Layout: wrote and built instructional documents

for training classes. Database: built relational database

(Microsoft Access) for scheduling of classes, recording attendance,

and troubleshooting calls. (Through Vanguard Temporaries)

Site Director and Proctor, The Princeton Review, New York City

September 2002 - January 2005

Oversight of company's education/testing site and its operations.

Testing and class management. Professional administration of

diagnostic examinations. Official liaison between education site

and education/administration office. On-site troubleshooting and

customer service.

Assignment Employee, Vanguard Temporaries, New York City May -

September 2002

Assigned to administrative duties at Essence Magazine. Assigned to

administrative duties at Universal Music Group in the Copyright

Royalties department.

Assignment Employee, OfficeTeam, Denver, Colorado April 2001 -

December 2001

Assigned to administrative duties at The Broe Companies. Provided

support in corporate legal office, tracking data, conducting

internet research into state filings, updated records of minutes of

annual meetings, etc. Provided support in corporate finance office

as Executive Assistant to Chief Financial Officer and Vice

President of Finance.

Compensation Analyst, Human Resources, Integrated Payment Systems

December 1998 - October 2000

Division of First Data Corporation, Denver, Colorado

Team Project: Developed web-enabled compensation planning system.

[Analyzed team project needs, determined feasibility and specific

user requirements through group and individual interviews, defined

workflow process; collaborated with team to develop and secure

acceptance for standards and common practices/procedures; monitored

implementation: tested, troubleshot, pinpointed problems.

Transitioned process from manual spreadsheets to automated online].

Administered Variable Compensation (bonus) module of PeopleSoft

with customization. Implemented and Administered Stock Option

Award program. Implemented MercerPRISM compensation software.

Developed tools for collecting data. Job Evaluation Committee

member. Instituted, developed, prepared standard, customized and

ad hoc reports. Standardized job titling. Standardized job

description format. Developed electronic job description library.

Performed data analysis as required. Tools: PeopleSoft,

MercerPRISM, Lotus Notes, Excel software. Functioned as department

liaison with HRIS

Office Manager (Senior Secretary), American Cancer Society, San Rafael,

California June 1998 - November 1998

Provided support to professional staff. Oversaw donation process.

Supervised seven volunteer employees. Maintained company contact

database. Processed payables, prepared and processed deposits.

Assignment Employee, Adecco, San Francisco, California 1997 - 1998

Assigned to administrative duties at Bank of America.

Medical Secretary, Blue Ridge Center, Asheville, North Carolina 1996-

1997

Community Mental Health Center. Provided secretarial support for

the Medical Director. Liaison secretary for staff psychiatrists.

"Gate keeper" for Medical Services dept. Managed generation and

tracking of physicians' contracts. Transcribed medical dictation.

Assisted with annual budget, provided data reports on budget.

Administrative Assistant, Star Bank, Business Banking Dept., Cincinnati,

Ohio 1995-1996

Liaison to sales staff. Managed and maintained multiple databases

to track sales, production and other statistics. Wrote programming

to automate processes. Developed systems of reporting formats.

Made travel arrangements.

Assignment Employee, XLC Services and Olsten Services, Cincinnati, Ohio

1993-1995

Administrative assignments at various locations.

Secretary, Human Resources Development (Training Dept.), 1991-1993

Children's Hospital Medical Center, Cincinnati, Ohio

Extensively reorganized and improved multiple systems of

collecting, recording, and reporting statistics. Analyzed and

recommended changes for numerous forms and procedures. Transformed

systems of reporting formats. Improved department effectiveness in

tracking statistics, standardizing procedures and assuring

compliance with policy.

Administrative Assistant and Bookkeeper, Dayton Ballet, Dayton Ohio

1988-1990

Professional performing arts company. Designed and maintained

database files, created reports. Full-charge bookkeeping:

Accounts Receivable and Payable, Payroll, General Ledger.

Responsible for site specific public relations including management

of the house during performances. Authored various reports and

correspondence. Provided support to the General Manager and other

professional staff.

COMPUTER SOFTWARE

DOS McAfee Anti-Virus MS Publisher Windows 3.1, 95,

Cerner PowerChart MS Access 2003 MercerPRISM 98, NT, and XP

Crystal Reports MS Excel 2003 Norton Internet Word for Windows

dBase IV 2.0 MS Expressions Web Security (including WordPerfect 8.0

Lotus 1-2-3 '97 MS FrontPage 2003 Anti-Virus) Various versions

Lotus Notes MS Money 2003 Peachtree Complete electronic mail

MAS90 (accounting MS Office 2003 (accounting system)

system) MS Office Outlook

2003 PeopleSoft

MS PowerPoint Quicken

Quickbooks Pro 2009

EDUCATION

Miami University, Oxford, Ohio. School of Interdisciplinary Studies

Studied music performance (voice) and arts administration

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate