Customer Service Manager

Amber Dawn Taylor

**** **** **** **. ***. ***, Colorado Springs, CO 80917 * **********@*****.*** * Tel:

719-***-****

Personal Statement

I am a very driven individual, always wanting to do my very best at everything I do. I love

to communicate with people and I am always willing to learn new things. I have extensive

experience in banking and management, and would love to give my all to an employer.

Work Experience

Academy Bank

(June 2006 – Sep 2010)

Assistant Manager, Central Colorado Springs, Colorado

Salary; $24,000/Year

• Adding and subtracting money from both ATM and vault, making sure both are balanced, as well as

making sure the tellers are balanced by means of audit.

• Supervising tellers and their transactions, and handling tough situations with upset customers.

• Processing monetary transactions via PWTeller, Web Director, eVision, Bond Pro, and Navigator

systems, as well as training others to do so.

• Order money and supplies for branch.

Home Depot (July 2005 – May 2006)

Cashier, Phoenix, Arizona/North Colorado Springs, Colorado

Salary; $8.25

• Assisted customers in purchasing/returning/exchanging merchandise.

• Assisted other departments with customers to find merchandise.

• Assisted customers with credit card applications and balanced cash drawer at the end of shift.

Domino’s Pizza (Sep 2003 – June 2005)

Shift Leader, East Colorado Springs, Colorado

Salary; $7.50

• Took customer orders, made food orders, ran customer transactions for orders.

• Supervised crew during shift, ordered food and supplies for store.

• Balanced vault/cash drawer, reconciled credit card transactions, and made deposits.

• Cleaned and sanitized store.

Education

H igh School Diploma

(Graduated 2005)

Falcon High School, Peyton, CO

Honor Roll, National Honor Society

Associate of Science

(June 2010 to Present)

Pikes Peak Community College, Colorado Springs, CO

GPA 3.5

Skills

Customer Service, Cash handling, Microsoft Word, PowerPoint, Excel, 10-key, cash advance

machine, money orders, cash register, phone systems, and can type 60 words per minute.

References

References Available on Request.

Contact this candidate