Management Training

Jeannette G. Gold

**** ******** ***** *****, ** 95377 C: 209-***-**** H: 209-***-****

abk0uq@r.postjobfree.com

Compliance Management and Training Executive

Global Strategy Development Risk Analysis & Corrective Action Plans

Compliance & Ethics Solutions

Results-driven and highly effective compliance management and training

professional with expertise in the payment card and technology industries.

Extensive experience in business-critical compliance management and

implementation of successful mitigation techniques. Translate complex

project requirements into effective strategies, resulting in increased

efficiencies and productivity. Regarded for the ability to competently

review and analyze data, and maintain compliance within an ever-changing

environment of legal and regulatory requirements. Notable track record in

project and cross-functional team management. Maintain an ongoing awareness

of changes and trends in the industry and readily exchange knowledge with

peers. Compliance and Ethics Subject Matter Expert (SME). Core competencies

include:

( Global Business Conduct & Ethics Management ( Cross-

Functional Relationships

( Global Compliance Risk Assessment Management ( Project and

Budget Management

( Regulatory Relationship Management ( Negotiation and

Problem Solving

( Operational and Process Improvements ( Team Building and

Leadership Skills

( Strategic Planning ( Policies, Procedures and Best

Practice Definition

Professional Experience

VISA, INC., Foster City, CA

Senior Business Leader (1999 - 2010)

Foundational leader on the establishment of the compliance and ethics

organization during the transition from a privately held to a publicly

traded company for the world's largest retail electronic payment network.

Spearheading the development of compliance and information security

training programs. Shepherded the regulatory oversight relationship.

Accountable for $8.7 million annual budget with less than 5% variance.

Managed and guided the career development of 5 director-level team members.

. Spearheaded development and implementation of Visa's industry leading

global Code of Business Conduct and Ethics program (based on U.S.

Sentencing Guidelines and industry best practices) which was

unanimously endorsed by the Board of Directors. This included a global

centralized investigation system, policies, procedures, resolution

committee and an awareness campaign for Code of Conduct violations and

investigations, which helped reduce corporate wide violations by 20

percent.

. Developed and championed the implementation of a new global compliance

governance structure consisting of an Ethics & Compliance Steering

Committee and an Ethics & Compliance Operating Council.

. Built quarterly Audit and Risk Committee Global Compliance Report and

orchestrated ongoing weekly, monthly and quarterly Executive Reporting.

. Sustained the scope of substantive Compliance Policies (FCPA, Insider

Trading, Conflict of Interest, Anti-Fraud, Anti-Trust, Data Privacy,

AML, Mergers & Acquisitions, etc.) to ensure global coverage.

. Led a team responsible for developing and managing the global

validation, risk assessment and mitigation action plans for all legal

and regulatory compliance polices to minimize legal and regulatory risk.

This included risk assessing each policy by determining the residual

risk, control effectiveness.

. Led the development and ongoing execution of a Compliance Training

Roadmap and strategy for deploying compliance training to targeted

audiences to ensure overall effectiveness and employee retention of the

information, which produced a 50 % improvement in training efficiency.

. Supervised the FFIEC Regulatory Management relationship resulting in no

findings during the full scope examination year.

. Managed Visa's Information Security Office's Awareness, Education, and

Training program raised awareness and reduced violations by 15 percent.

Continued...

Jeannette G. Gold, Page 2 H: 209-***-**** abk0uq@r.postjobfree.com

INTEL CORPORATION, Santa Clara, CA

Training and Deployment Manager, California Technology Manufacturing (1995-

1999)

Leveraged outstanding leadership skills to oversee the design and

implementation of safety training for the world's largest chip

manufacturer. Utilized superb organizational skills to lead the

development and implementation of web-based records management. Leveraged

outstanding partnership and communication skills to manage Intel

University's course deployment. Manage and guide the career development of

8 staff-level team members.

. Provided leadership and direction to Intel University staff for company

wide deployment duties on-time preparation and delivery of all courses

for the San Jose campus for 100+ course per week.

. Managed outsourcing vendor activities, quarterly/yearly forecast,

session building, and successful deployment of site level training.

. Led the implementation of a standardized Certification Tracking System

resulting a successful ISO 9002 certification for the division.

. Designed and implemented Safety Curriculum for manufacturing

technicians, engineers, tooling lab, and equipment technicians which

resulted in a reduction of 40% in manufacturing flaws.

. Led Records Management team of 8 employees, developed and implemented a

global web-based Corporate Records management legal repository for

Intel's legal department achieving uniformed categorization in filing

for easy and fast retrieval of 100.000+ legal documents.

HOUSEHOLD CREDIT SERVICES, INC., Salinas, CA

Legal Administrator (1994 - 1995)

Managed the legal administration office for the Legal department, which

included the timely and accurate preparation of legal documents and the

organization of national board meetings.

. Summarized and analyzed legal documents for accuracy.

. Prepared Board of Director reports and meeting materials.

. Drafted a variety of legal documents, including contracts.

TANIMURA & ANTLE, INC., Salinas, CA

Executive Assistant for Vice-President, General Counsel (1993-1994)

. Prepared budget and statistics for weekly executive board meetings.

. Managed the preparation for Unanimous Consent Resolutions of Board of

Directors.

RICHARD MACDONALD STUDIO, Monterey, CA - (1992 - 1993)

Personal Secretary for freelance sculptor and painter, Richard MacDonald

. Planned, arranged national exhibits, one-man shows, including Artexpo

shows in California and New York.

. Handled sales related activities including the established wholesale and

retail communications directory.

Education and Professional Affiliations

UNIVERSITYADAM KRAFT REASCHULE - Bachelor of Business Administration (BBA),

Germany

Certificate in Training and Human Resource Management - Santa Cruz

University

Certificate in Technical Writing and Communication - Santa Cruz University

Additional Information

. Member of the Ethics & Compliance Officer Association

. Member of the Information Systems and Controls Association

. Bilingual - Fluent in German

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