Customer Service Manager

James E. Farlow

***** **** **.

Castro Valley, CA 94546

510-***-**** (Home/Msg)

510-***-**** (Cell)

e-mail: abk0um@r.postjobfree.com

PROFILE

A professional in the Purchasing and inventory control fields with over

thirty years experience. Proficient in negotiations and vendor

relationships.

SKILLS

Analytical Customer Service Motivator

Negotiations Logistics Detail

Oriented

Parts Research Training Inventory

Control

Forklift Certified Oracle

SUMMARY OF EXPERIENCE

. Accomplished professional with skills in purchasing and inventory

control. Proficient in attaining or exceeding assigned goals.

. Problem solver.

. Self-motivated professional, who can work independently or support a team

environment. Effective in completing several assigned projects

simultaneously.

. Motivate and coordinate team members efforts through communication

skills. Provide on-the-job training.

EXPERIENCE HIGHLIGHTS SUMMARY

. Purchasing Manager. Manage and supervise the Purchasing Department for

the procurement of steel fabricated products and supporting hardware.

. Sales. Versed in wholesale and retail sales of merchandise, products,

and goods and services. Specialized in heavy construction and building

supplies. Visited contractor sites. Provided negotiations in preparing

purchases with vendors, suppliers, and supported contractors.

. Management and Supervision. Managed sales, material control, expediting,

purchasing, inventory control and customer service. Background, A/P, A/R

and follow up on delinquent accounts. Training of permanent and part-

time employees.

. Manager, Installed Sales. Provide customer service support and liaison

between the sales point, supplier, contractor, and consumer. Supported

home improvements projects and provided professional guidance to the

consumer. Followed up on related supplier and contractor problems with

the consumer.

EMPLOYMENT HISTORY

Inventory control / Manager Accountemps

05/06 to 09/09

Admin/Inventory Control Bluelinx

Newark,

California 05/05 to 08/05

Sales,Purchasing Plywood And Lumber Sales

San Jose,

California 10/03 to 10/04

Inventory Manager Ashby Lumber

02/02 to 12/02

Berkeley,

California

Team Leader Team Power Forklifts 03/01 to 10/01

Hayward, California

Parts Counter GCS Western Power

04/00 to 01/01

Hayward, California

Purchasing Manager Mission Valley Rentals

05/95 to 01/99

Fremont, California

EDUCATION

Advanced Schools, Incorporated, Chicago, Illinois.

Certificate in Bookkeeping. Forklift Certified

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