MANJIT S SAHANI.

****, ***** **** ****, ************, MD. 20879.

(H) 240-***-**** (C) 301-***-****

E mail: abk0sx@r.postjobfree.com

Professional Profile:

Restaurant/Store Manager With a record of success in Management and Marketing at local Store

level. Creative problem solver with ability to drive revenue growth, resolve conflict, improve

morale of team and consistently exceed profit goals.

- Management : Solid background in executing and marketing sales, Hands-on Manager

with highly developed skills and experience, strong in financial management and local

marketing. Persistent in solving problems and to excel in fast paced environment,

- Team Building: Decisive team leader with extensive experience in hiring, training,

developing talent and creating effective leaders.

- Communication: Persuasive communicator able to develop productive relationship with

colleagues, customers, and staff at all levels

Awards:

Received Excellent Customer Service Awards from Pizza Hut.

Received Running Great Restaurant Awards from Pizza Hut.

Received Golden Shovel Awards from City of Gaithersburg for five years in a row.

Received Best Photographer of College Award.

Received Best Director (Drama) of College Award.

Received Best Cadet (Air-Wing) of College Award from National Cadet Corps.

Experience:

PREMIER FINANCIAL ALLIANCE – ROCKVILLE, MD.

Senior Marketing Associate current

- Educating people on achieving financial independence by showing them how to

maximize their savings and minimize taxes.

- Creating wealth and protecting Clients assets by offering them Life insurance

policies, annuities and other suitable financial products according to their needs.

BLOCKBUSTER – GAITHERSBURG, MD.

Store Manager Dec 07 to Feb 09

- Responsible for meeting sales goals set by the strategic sales plan.

- Staffing the Store by hiring, developing, disciplining and terminating team

members as per company standards.

- Overall accountability to ensure proper inventory controls, brought down store

losses from $15000 to $7000 in one quarter, merchandising, cash controls and

customers problem resolution procedures, store complaints came down from 7

complaints per month to 2 complaints per month.

- Interacting with customers in person and over the phone and utilizing the POS

system to complete both credit and cash transactions and maintain member

accounts.

PIZZA HUT – (Restaurant based delivery & carryout)- GAITHERSBURG, MD.

Restaurant Training Manager Mar 00 to Sep 07

- Responsible for identifying and training team members for promotion to

management

Level, conducting in sore and classroom training for Team members, Shift

Managers, Assistant Managers for promotion to next level in management,

trained and got 7 Team Members promoted to Shift Managers, 2 Shift Managers

to Assistant Managers, and 2 Assistant Managers to Store Managers.

- Responsible and Accountable for controlling profit and loss, by following cash

control & security procedures, managing inventory and labor. Reviewing

financial reports and taking appropriate timely actions on them, running day to

day operations of store, Scheduling labor, ordering supplies and developing

restaurant team, raised store bottom line profit from 8% to 11%.

- Responsible for recruiting, interviewing and hiring team members, conducting

performance appraisals, writing IDP, taking disciplinary action, motivating &

training

- Accountable for completing and timely execution of Corporate and local

marketing programs, increased sales from $15000 to $19000 per week.

- Ensuring a great customer service experience environment, raised customer

satisfaction from 65% to 94 %.

CUP CONE CARDS – GAITHERSBURG, MD.

Owner/ partner May98 to Dec 00

- Responsible for preparing menu and prep flow menu for Health Department for

approvals and creating sandwiches and milk shakes for Customers.

- Accountable and Responsible for all expects of business as owner and partner.

McDonalds’ – R0CKVILLE, MD. May 96 to July 98

Assistant Manager.

- Responsible and Accountable for running shits, Inventory controls, Managing

labor

- Responsible for weekly and monthly inventories.

- Hiring and training employees.

7-ELEVEN – GAITHERSBURG, MD

Assistant Manager, Feb 96 to Sep98

- Accountable and Responsible for maintaining top 500 items, so the store is never

ever never out on the top selling items.

- Responsible for ordering store supplies through Distributors and also through

Central distribution system.

- Stocking arranging & displaying products in coolers, on shelves and fronting all

items, using FIFO.

Education:

Bachelors ( Physics and Math ) -Bombay University, India.

Associate Degree in Civil Engineering. -Bombay University, India.

Licensed Insurance Agent for Health and Life, Property and Casualty. - MD, United

States.

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