Marletta A. Powers
*** **** ***** **** ******, Apt. 1
Norfolk, VA 23503
*******@*****.***
Professional Objective
To obtain a position as a Medical Office Receptionist for the Johnson &
Armel Consulting.
Highlights of Qualification
. Successfully completed several courses including Juvenile Justice,
Psychology, and Sociology
. Proficient in Microsoft Word, Excel, PowerPoint, and Access
. Able to work efficiently and effectively independently or in a team
Education
Johnson & Wales University
Providence, RI
Bachelor of Science, Criminal Justice, Magna Cum Laude
Degree, 02/10
Associate in Science, Criminal Justice, Summa Cum Laude
Degree, 05/08
Concentrations, Psychology, Sociology, History
Silver Key Honor Society 05/08, Golden Quill Honor Society 05/10
Dean's List, 3.76/4.00
Work Experience
Disability Determination Services Norfolk, VA
03/10 - Present
Analyst
. Gathered, summarized, and documented evidence from several medical
sources and reports to evaluate individuals' disability claims
. Made decisions with licensed doctors on individuals' eligibility for
disability benefits, closed approximately 5 cases a week
. Completed numerous reports on claimants' cases determining if they
should be approved or denied insurance benefits
Merchants Overseas, Inc. Providence, RI
09/08 - 03/10
Receptionist
. Verified approximately 100 to 150 orders per day to confirm the
quantities were accurate and shipped accordingly
. Entered roughly 50 orders per day for customers per their request into
data entry system
. Assisted several prospective and current customers over the phone to
purchase wanted items
RI Department of Human Services Cranston, RI
07/05 - 08/08
Summer Intern
. Assisted clients in their eligibility status for the department, at
least 50 or more clients a day with more than half of them eligible
for benefits
. Maintained clerical work such as filing, copying, and creating
documents
. Created several projects manually on computer using Microsoft
PowerPoint, Excel and Word