EDDWINA JENKINS

Experience in Administrative Support and Customer Service. Qualifications

include sorting, opening, stamping mail with a date stamp, microfilming,

scanning documents, verifying insurance, and signing checks for different

various departments. Skills also include Data Entry, Communication with

customers, appointment scheduling and basic knowledge of Windows

applications.

Education:

Certificate - P.C.D.I. (Houston, Texas)

Medical and Dental Asst. Certificate - Interactive Learning Sys. (Houston,

Texas)

Word Processing Specialist Certificate - Booker T. Washington (Houston,

Texas)

High School Diploma

Skills:

Strong Telephone Communication Skills

Accounts Payable, Accounts Receivable

Type 45 (wpm), Numeric Entry (9,000 sph)

Knowledge of Microsoft Word, Excel, Worksheet ant, etc.

Professional Experience:

Christus Health July 2001 - May 2010

Prekeyer Clerk/File Clerk

Prekeyer Clerk February 2004 - May 2010

. Entered all claims into the payment system, with an average of 275

claims a day.

. Data entry of required information necessary for the Examiner to

correctly adjudicate claims.

File Clerk July 2001 - February

2004

. Handled all filing for the Medical and Dental Claims.

. Mailed out letters and packages for the COB Department through FedEx.

. Back up for the mail clerk and processed claim files.

Walmart May 2001 - August 2001

Cashier Clerk

. Developed and practiced customer service skills.

. Executed daily operations of handling groceries, including checking

and sacking bags.

Memorial Sisters Charity Hospital (M.S.C.H.) July 1999 - April

2001

Mail Tech

. Responsible for sorting, opening, stamping different variety mail and

distributing mail in different departments to seven floors on a daily

routine in a very high organized mailroom.

Material Distribution Assistant

. Responsible for preparation and distribution of all post-enrollment

member and provider packet materials (Health Benefits).

. Prepared ID Cards and mail-outs utilizing burster, folder, and

inserter equipment.

. Maintained materials inventory.

. Audited post enrollment membership with the MIS and Eligibility

Departments.

Imaging Specialist

. Data Entry of billing, invoices and patient information intake.

. Scanned high volume of insurance claims and correspondence for

processing and data entry of insurance and dental claims.

Insurance Verification

. Responsible for calling patients' employers to verify insurance

coverage for patients to be seen; determining benefit coverage.

Provider Relations (Assistant)

. Scanned provider requests information into system and used PowerPoint

to create letter heads ant, etc.

Krogers Food Services November 1997 - November

1998

Cashier Clerk/Deli Clerk

. Conducted excellent customer service representation.

. Executed daily operations of handling groceries, scanning, sacking;

and worked in the deli, serving deli products to customers, etc.

Centra Health December 1994 - December 1998

Mail Clerk

. Responsible for sorting, filming and distributing correspondence in a

busy high volume mailroom.

. Prepare and assign microfilm numbers to clients and providers.

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