Customer Service Insurance

Sarah G. Dye

***** ******* **.

Shawnee, KS.

***16

Telephone: 913-***-****

Email: abk0lh@r.postjobfree.com

Profile

I am a very outgoing, loyal and dedicated individual who has an ambition to succeed in any given

environment. Although I have extensive experience in the customer service industry, I love to

learn, and am always up to a challenge whatever the situation. I get along very well with other,

whilst also working efficiently on my own. I am seeking a position where I can further develop and

excel giving my best to an employer.

Education

Shawnee Mission Northwest

12701 W 67th St Shawnee, KS 66216

High School Diploma (2004 - 2008 )

Honor Roll 05-06, 4 year Varsity soccer player, 2 year basketball player

Work Experience

Farmers Insurance Group (ServicePoint) (September 22nd 2008 – April 28th 2010)

Answer phones for insurance agents

Assist with policy changes and cancellations

Work with agents to explain premium and balance due

The Puma Store, Sales Associate ( May . 2007 - Dec . 2009)

• Customer Service

• Greeted customers at the door

• Helped with any questions customers had about merchandise

• Cashiering experience

• Stock work

• Grabbed sizes (clothes and shoes) for customers when needed

Panera Bread Co., Cashier ( Aug . 2006 - Mar . 2007)

• Greeted customers

• Took customer orders

• Cashiering experience

• Cleaned store after hours

• Made Crispani's

• Prepped food

Hy-vee, Floral Dept. Cashier ( Sep . 2004 - Aug . 2006)

• Started out as a sacker

• Moved to a regular cashier

• Got further transferred to the Floral Department

• Cleaned the department

• Rung up customers

• Put arrangements together

• Took over the phone orders

Additional Skills

Reliable, hardworking, good with people, strong interest in getting tasks done on time. Proficient

in all of the following: Microsoft Office, WordPerfect, Excel, Illustrator, Publisher, Photoshop,

InDesign, Legacy system (Green Screens), eAgent, Lotus notes, Siebel and internet. Strong

interest in furthering managerial skills.

Certificates/Licenses

Life insurance license for the state of Kansas

License No. (NPN): 15689599

Issuing Agent: Kansas Insurance Department

Effective: 03/29/2010 Expires: 12/28/2013

*Willing to obtain additional licenses if needed.

Extracurricular achievements

12 year soccer player with numerous awards, 7 year basketball player with numerous awards and

a Gold award winner after 9 years of Girl Scouts

Reference

References Available upon Request

Contact this candidate