Customer Service Medical Assistant

Clarissa Martin, Certified Medical Assistant

**** ******** *******? Atlanta Georgia ? 770-***-****(h) ? 678-***-****(c)

? abk0h9@r.postjobfree.com

Objective

To obtain a position in a medical setting that utilizes both my knowledge

and skills of medical administration and customer service.

Education candidate

Clayton State University, Morrow, Georgia

Degree: Associates of Applied Science May 2009

Major: Major Medical Office Administration - GPA 3.2/4.0

Relevant Experience

Good News Clinic-Gainesville, GA March 2010- Present

Volunteer Medical Assistant - Assist physicians and nurse practitioner,

vital signs; took patient's histories, filing and retrieving medical

charts; assist in minor procedures, obtaining weight and height

measurements, patient education

In Home Personal Care - Gainesville, GA December 2009 - Present

Volunteer Personal Care Assistant - Providing in-home patient care services

to include: wound care; medication administration; physical therapy

assistance. Also providing assistance with daily basic needs and other

medical needs such as hygiene assistance; meal preparation; transportation,

and; setting medical appointments.

Next Care Urgent Care - Atlanta, GA January 2009 - May 2009

Medical Assistant Intern - Over 300 hours completed as a back office

Medical Assistant; administered injections, performed phlebotomy, took

patient histories and vital signs, visual acuities, collected specimens,

performed laboratory tests, applied EKG, and operated x-rays.

Other Work Experience

Ross Dress for Less - Atlanta, Georgia February 2007- February 2010

Customer Service Associate/Front End Supervisor Working in a high volume

store; quickly solved customer service problems ; supervised and trained

other Customer Service Associates; prepared and maintained registers and

other equipment; operated fast and accurate transactions; maintained clean

and efficient work area.

Professional Certifications

Certified Medical Assistant - American Association of Medical Assistants

Cardiopulmonary Resuscitation - American Heart Association

Georgia Work Ready - National Career Readiness Certification

Activities/Honors

Grady Memorial Hospital and Med Share Volunteer

Special Olympics Counselor

Clayton State Advisory Board for Medical Assisting

Star Customer Service Associate Award - Ross

Relevant Courses and Skills

Medical Terminology Pharmacology

Laboratory Procedures Microsoft Office Suite

Electronic Medical Records Data Entry

Advanced Customer Service Methods

References AVAILABLE UPON REQUEST

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