Customer Service Sales

Location:

Posted:

September 08, 2010

LATERIAL WEST

********.****@*****.***

OBJECTIVE

Seeking a position in a business environment where I can utilize along with

enhance my skills.

SKILLS

Microsoft Word Excel Internet/Outlook PowerPoint

Office Machines Typing (55+wpm) Filing Access

Oral Skills Detail/Design Data Entry Switchboard

Computer Skills Organization Skills Communication Skills

EXPERIENCE

Teleperformance, June 2010-

Customer Service Representative

Respond to Member and Provider phone inquiries regarding all aspects of

WellCare business such as assisting members with changing their PCP's

(doctors), claims status updates in a timely manner, and placing over the

courter (OTC)orders, as well as meeting all guidelines of Medicaid.

Cumming & Associates, July 2007-April 2009

Secretary

Provided administrative support such as greeting, answering phones,

conference calls, scheduled meetings and appointments, conducted

researches, prepared reports, received and sent memos, data entry,

filing, sorting, switchboard, and general office duties.

Dots Fashions, October 2005-July 2007

Sales Associate

Acknowledged every customer, operated computerized cash register,

processed credit cards transactions, returns/exchanges, displayed and

replenished merchandise to sales floor, housekeeping, and managed

stockroom.

EDUCATION

Augusta Technical College, Augusta, GA

Associate Degree in Business, June 2006

Burke County High School, Waynesboro GA

Diploma, May 2004

Reference Available Upon Request