Customer Service Data Entry

**** ****** *****. • COLUMBUS, OH

PHONE 614-***-**** • E-MAIL ***********@*****.***

KETORYA LAY

OBJECTIVE

To Obtain a challenging and rewarding career where my experience and proven

abilities, wil l contribute to the productivity and growth of the company.

EDUCATION

Columbus State Community College Columbus,

2008-Present

OH

On-Line Studies

Business Administration

Finance

Marketing

EDUCATION

E ast Arkansas Community College Forrest City,

2006-2007

AR

Business M anagement

Principles of Management

Economics

Computer Concepts

PROFESSIONAL EXPERIENCE

I qor Columbus, O H

2008-Present

Customer Service/ Collector

Handle Inbound Third Party Collection Calls

Handle Outbound Third Party Collection Calls

Skip Tracing

Oversee the daily activit ies of all accounts

PROFESSIONAL EXPERIENCE

L imited Brands Columbus, O H

2007-2008

Processor

Handle Materials

Picking Regular Orders

Manually Package Materials

Ensure Proper packing and labeling

PROFESSIONAL EXPERIENCE

H o- Ho Chinese Restaurant Forrest City, AR

2003-2006

Cashier

Operate cash register

Record orders

Handle telephone reservations

Hostess

SUMMARY OF QUALIFICATIONS

Able to work well with others as a team, and also able to handle

m ultiple task without constant supervision.

Exceptional communication and people skills

Able to type 35 wpm, Data entry, Computer l iterate,

Knowledge of M ini Memorandum, Predictive Dialer, Mu lt iple l ines

CRS system, Fax Ontario

INTERESTS AND ACTIVITIES

Able to work in an environment that has the potential for growth and

a dvancement.

Able to obtain knowledge of new systems and to become familiar with

other methods in order to achieve goals

REFERENCES

Latisha Sloan Columbus, OH 614-***-****

Viola Lee Columbus, OH (614) 633-

3888

Melissa Buford Forrest City AR. (870)

494-5006

Contact this candidate