Ambi Stewart, MBA/HRM

*** ******* **

Gallatin, TN 37066

Phone: 615-***-**** (Cell)

Email: abk0e3@r.postjobfree.com

SYNOPSIS: Qualified for opportunities where Human Resource Knowledge,

Communication expertise, Organizational Skills, and a Business Background

will be of value.

SOFTWARE PROFICIENCY

Microsoft Word, Excel, PowerPoint, Outlook, Taleo Staffing

Webtop, Kronos, Attendance Tracker, PeopleSoft, TCSES,

Clearinghouse, ACCENT

EDUCATION

2006- 2008 MBA/Human Resources Management, University of

Phoenix

GPA: 3.36

2001-2005 Bachelor of Arts in Corporate & Organizational

Communication, Western Kentucky University

1998-2001 Honors Diploma, Gallatin High School

EMPLOYMENT

June 2008- Present Program Specialist, Interstate Policy

Studies Inc. Nashville, TN

. Initiates and processes such legal actions as, orders to

show cause, registration of foreign support orders,

notices of assignment, petitions to set support and/or

modify support, and contempt of court actions pertaining

to the enforcement of child support

. Provides case status information and interprets child

support statuses, regulations, policies, and procedures

to custodial and non-custodial parents

. Accesses computerized databases and maintains

computerized files. Responds to and completes numerous

daily, weekly, and monthly automated task lists.

. Evaluates income and expense data of custodial and non-

custodial parent to determine support capability; reviews

financial history to determine arrears obligation.

. Explains legal requirements and the calculation of

support payments to custodial and non-custodial parents

and other involved parties.

. Communicate with other states on interstate child support

orders, monitor assigned caseload and perform required

duties in accordance with Tennessee policies/procedures,

state and federal laws, rules and regulations

. Perform intake-related client interviews and preparations

of appropriate support petitions, parent locate requests,

letters and other related duties as needed

. Answer and address telephone inquiries from the public,

clients, attorneys and other agencies or offices in a

high-volume work environment.

March 2007- Dec 2007 Human Resources Coordinator, Spherion @ GAP

Gallatin, TN

. Supported the campus recruitment efforts for non-exempt

positions by means of internal / external advertising

and attending college/ career fairs

. Utilized Taleo Staffing Software for screening

applicants, applicant flow, and scheduling interviews.

. Gathered interview feedback from managers and provide

candidate follow-up either by phone, e-mail, or offer

letter

. Assisted in the preparation of New Hire Orientation

. Worked closely with Operation Managers and Supervisors to

evaluate applicant pool and pro-actively anticipate

staffing needs

March 2006-March 2007 Patient Accounts Representative, Perot Systems

Madison, TN

. Provided a high level of customer service to external and

internal clients to assist in account resolution

. Effectively collected and resolved patient accounts

receivable and monitor hospital accounts receivable

. Kept insurance employees updated on specific insurance

handling of specific clients

. Responsible for checking status and documenting all

accounts and submitting for billing

July 2003- May 2005 Resident Assistant, Western Kentucky University

Bowling Green, KY

. Responsible for overseeing 52 student residents

. Implemented both academic and social programs in

residence hall and on campus, Minimum of 6 programs each

academic year

. Conducted monthly floor meetings and performed

monthly safety checks

. Assisted with administrative duties, such as working the

front desk and maintaining a weekly "on-call" schedule

. Developed a community service program for residence halls

by volunteering at The Salvation Army

May 2004- August 2004 Human Resources Internship, Sumner Regional

Medical Center

. Developed job description analysis for affiliate

hospitals

. Developed and implemented a GED Program for associates

. Processed and reviewed applications and determined

qualifications for new hires

. Assisted with administrative duties, such as working the

front desk, assisting with job interviews, and general

word processing

ACTIVITIES

Delta Sigma Theta Sorority, Incorporated

VISIONZ Youth Outreach Coordinator, St. Luke AME Church

SCHRA, Sumner County Human Resource Association

Contact this candidate