Customer Service Sales
Resume:
Bruce D.Fields
Cincinnati, Ohio 45237
*************@*****.***
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OBJECTIVE
A career with a progressive organization that will use my 10+ years of
diversified experience. Result-oriented individual dedicated to
achieving customer satisfaction as well as meeting or surpassing
company expectations.
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PROFESSIONAL SKILLS AND ABILITIES
Warehouse /Commercial Cleaning
? Sanitized items used for processing foods.
? Work on Production Line making pillows for shipping.
? Operating the full range of heavy maintenance equipment including floor
buffers/strippers, auto scrubber and power sweeper in a safe and
effective manner.
? Responded to emergencies including hazardous material spills.
? Received and shipped items which included pushing and pulling items up
to 70 pounds.
? Read numbers and words accurately for shipping. Loaded and unload
trucks.
? 2 years pallet jack experience.
Supervision
? Scheduled, trained and disciplined hourly housekeeping staff.
? Enforced all company rules and regulations for employees under my
directions.
? Ordered supplies, conducted visual inspections, created and delegated
work assignments and
generated department reports.
? Lead hourly staff with a positive and service oriented mindset.
Customer Service
? Excellent communication skills in greeting customers and seating
parties of 30 or more and
listening and assessing requested desires, and assisting to satisfy
needs.
? Confronted dissatisfied customers and resolved disputes.
? Effectively increased customer sales in various positions.
? Provided consistent service within a clean environment
Transportation
? Ensured excellent Service Delivery.
? Upheld and lead safety and security policies and vision of company.
? Traveled to customer site and work effectively with customers to
resolve issues or improve
processes.
Work Experience
6/2010- 7/2010 Production Worker Custom Staffing, Cincinnati,
Ohio
2008-2009 Doorman/Host Pierre Maspero's Restaurant, New
Orleans, LA
2007-2008 Doorman/Host Colette's Private Club, New
Orleans, LA
2005-2007 Doorman/Valet Parking Management
Services, New Orleans, LA
2005-2007 Laborer/Driver Affordable Trucking
Company, New Orleans, LA
2003-2004 Skycap Prime Flight
Aviation, Metairie, LA
2002-2003 Janitor Ame & Ramanelli
Janitorial Services, Metarie, LA
2001-2002 Airport Screener Hunt Leigh USA, Metarie, LA
1999-2001 Floor Technician Floorco Programs,
Richmond, VA
1998-2000 Lead Man Tripple P. Services,
Fort Bragg, North Carolina
1996-1998 Janitor J & C Swish Swash,
Atlanta, GA
. Scheduling, training and discipline of hourly housekeeping staff
. Ordering supplies, conducting visual inspections, creating and
delegating work assignments, and generating departmental reports
. Assisting in the interview and hiring process for hourly associates as
needed.
. Leading hourly staff with a postiive and service oriented mindset
...
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