Terri Reese
**** **** ********* **. #****, Austin, TX 78748
**********@*******.***
OBJECTIVE
To be part of a team that promotes the success of a company and
the success of others.
SUMMARY OF QUALIFICAITONS
. Exceptional listener and communicator who effectively conveys
information verbally and in writing.
. Highly logical thinker with demonstrated talent for identifying,
improving, and streamlining complex work processes.
. Flexible team player who thrives in environments requiring ability
to effectively prioritize and manage multiple concurrent projects.
. Achiever with exemplary planning and organizational skills, along
with a high degree of
detail orientation.
EDUCATION
Texas State University-San Marcos
Graduation May 2009
Bachelor of Arts in Communication Studies
EXPERIENCE
Teller
Bank of America- Austin, Texas August 2009-
Present
. Process transactions such as commercial deposits, retirement
savings plan contributions, mortgage payments, and foreign
currency exchanges.
. Identify transaction mistakes when debits and credits do not
balance in order to resolve problems or discrepancies concerning
customers' accounts.
. Obtain information required for promoting and selling services,
such as opening new accounts, enrolling in savings plans, and
purchasing bonds.
Sales Lead
Associate
Bebe- San Marcos, Texas July 2006-July 2009
. Trained new hires on cashiers, company's policy and procedures,
and how to engage with customers.
. Motivated associates to generate business for the company by
exceeding sales quota.
. Responsible for maintaining and merchandising the sales floor.
. Personal retail sales of $1300 per week.
. Promoted to seasonal key holder during holidays, which included
managing 12-15 employees, opening and closing the store,
administering returns and store credits, and carrying out any
operational functions that were ordered by management.
Hostess
El Chico- Temple, Texas April 2003-July 2005
. Certified Trainer- Trained new employees on company's standards.
. Dealt with complaints of unsatisfactory service.
. In charge of answering the phone, taking to-go-orders, and
keeping a clean
environment throughout the restaurant.